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8.9 / 10 Guest Rating

Departamentos Ileana

Calle 25 av sur entre Jose Maria y Morelos y Calle 5 472, Cozumel, mx

Departamentos Ileana - main view

About the Property

Luxurious Apartments with Garden and Free WiFi

Modern Amenities
The apartments at Departamentos Ileana are equipped with air conditioning, flat-screen TVs with streaming services, and fully equipped kitchens. Some units even offer terraces or patios with garden views, perfect for relaxing outdoors. Additionally, guests can enjoy the convenience of an outdoor dining area.

Convenient Services
Guests can take advantage of the shuttle service provided by the accommodation, making transportation hassle-free. For those looking to explore the area, a bicycle rental service is also available. Bed linen and towels are provided in all units for a comfortable stay.

Ideal Location
Located just 2 km from Cozumel International Airport, Departamentos Ileana offers easy access for travelers. The proximity to Faro Celarain adds to the appeal, making it a great choice for those looking to explore the area.

Book your stay at Departamentos Ileana now for a memorable and relaxing experience.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Express check-in/check-out
Non-smoking throughout
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent130 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness8.2
Service9.3
Location9.2
Room Quality9.1
Amenities8.7
Value for Money9.0
Food and Beverage8.7
Overall Experience8.9

Select topics to read reviews

M
Maud COSSERAT frFR
Verified booking
couple
Standard Room
Stayed in Feb 11, 2026

"Exceptional"

9.0

Très bon rapport qualité prix. Hôtesse réactive et serviable. Lit confortable . Calme.bonne salle de bain. Eau en bonbonne. Pas d!utilisation de la cuisine mais elle à l'air complète sans ingrédients de base.

Pas de fenêtre dans la chambre mais dans le salon et table dans la cour.

Helpful?
D
DylancaCA
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"The previous reviews do not match the quality of this place. It has cockroaches and is very dirty."

1.0

The apartment was very unclean and full of cockroaches. The bedding had holes in it and was very poor quality. There was mold in the shower. There was hair and dirt all over the floor when we arrived. The furniture was caked in dust and dirt as if it had never been cleaned. We left 2 days early as we found the place disgusting and unbearable. The price is quite cheap, but beware, despite all of the good reviews this place is very dirty and I wouldn't recommend to anyone.

Helpful?
M
MarccaCA
Verified booking
couple
Standard Room
Stayed in Jan 29, 2026

"Beau séjour à prix abordable"

9.0

Emplacement sûr et calme, la cuisine est bien équipée pour cuisiner. La maison est bien située, à quelques pas de marche du centro et du club de pickleball Pikapok.

Helpful?
M
Mora RamosmxMX
Verified booking
couple
Standard Room
Stayed in Jan 29, 2026

"Exceptional"

10.0
Helpful?
A
AadilcaCA
Verified booking
couple
Standard Room
Stayed in Jan 27, 2026

"Very Good"

7.0
Helpful?
A
AustindeDE
Verified booking
extended_group
Standard Room
Stayed in Jan 24, 2026

"Nice facilities, but needs better cleaning"

6.0

The apartment was well equipped with all you need for cooking, coffee, even an oven and enough flatware/cutlery. Two bedrooms (one with king size one queen) and two bathrooms, plus a living room and couch made it quite cozy. It was also very nice to have the garden and to hear the different birds in the morning. The host was relatively quick to get back to our questions and requests and even ordered us an additional jug of drinking water when we ran out.

We found the level of cleanliness very poor. The floors were not well cleaned, there were hairs left in the bathrooms, stains on the sheets and you could see a layer of dust and dirt on everything that wasn't a table or chair. One bathroom smelled terribly of mold so much that we didn't even feel comfortable using it. We requested an additional cleaning, but after two full days I had to just do it myself because the cleaning lady next door would not come at times when we were available. I had to get a broom that was left outside in order to clean the apartment. I know the level of cleanliness in Mexico generally leaves something to be desired, but this just looked like they did the absolute minimum. With a decent cleaning service this place would probably be fantastic.

Helpful?
V
VirginiafrFR
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"correct"

7.0

Appartement correct, nous y avons passé seulement une nuit. Très grand lit, chambre sans fenêtre mais avec ventilateur au plafond. Salle de bain fonctionnelle et cuisine équipée que nous n’avons pas eu le temps d’utiliser. Pas très loin du centre, mais désagréable odeur de moisissure en arrivant. Si vous êtes de passage à Cozumel, ça passe.

odeur de moisissure

Helpful?
A
Ana LauramxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Comoda"

10.0

La atención que me brindaron durante mi instancia y el confort del lugar

Todo bien

Helpful?
I
IRASEMA RUBImxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Buena comunicación"

9.0

Excelentemente comunicación y ubicación

Helpful?
S
SamgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 18, 2026

"Exceptional"

10.0

The one bed was right at the back off the main road, so away from traffic and very quiet. Well equipped with everything you needed even for a longish term stay. Good value for money. Owner Ileana and housekeeper Cheli were both really lovely too!

Helpful?