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8.9 / 10 Guest Rating

Departamentos Ileana

Calle 25 av sur entre Jose Maria y Morelos y Calle 5 472, Cozumel, mx

Departamentos Ileana - main view

About the Property

Luxurious Apartments with Garden and Free WiFi

Modern Amenities
The apartments at Departamentos Ileana are equipped with air conditioning, flat-screen TVs with streaming services, and fully equipped kitchens. Some units even offer terraces or patios with garden views, perfect for relaxing outdoors. Additionally, guests can enjoy the convenience of an outdoor dining area.

Convenient Services
Guests can take advantage of the shuttle service provided by the accommodation, making transportation hassle-free. For those looking to explore the area, a bicycle rental service is also available. Bed linen and towels are provided in all units for a comfortable stay.

Ideal Location
Located just 2 km from Cozumel International Airport, Departamentos Ileana offers easy access for travelers. The proximity to Faro Celarain adds to the appeal, making it a great choice for those looking to explore the area.

Book your stay at Departamentos Ileana now for a memorable and relaxing experience.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Express check-in/check-out
Non-smoking throughout
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent130 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness8.2
Service9.3
Location9.2
Room Quality9.1
Amenities8.7
Value for Money9.0
Food and Beverage8.7
Overall Experience8.9

Select topics to read reviews

A
AngelacaCA
Verified booking
extended_group
Standard Room
Stayed in Dec 9, 2025

"Getting inside was an issue as was check-out. We thought we'd have to get another place. Scary."

5.0

Once we were in, it was fine.

A day after leaving, I have had zero contact with the property. I didn't have the exact address to pick up the keys, only a photo. A half hour before arriving, I sent a message to let them know and heard nothing back. When we arrived, there was no indication of which door to buzz. I called a few times, nobody answered but we could hear a phone in the distance ringing. We waited outside the property with all of our luggage, wondering if we would have to find another place to stay. We started making noise outside, and finally someone came. It was pretty scary for us to be unsure that we'd get in. When we checked out, it was the same, nobody was around. We sent a message to find out where to leave the keys but another guest just told us to leave them in the door. A day later, still crickets.

Helpful?
A
AniaplPL
Verified booking
couple
Standard Room
Stayed in Dec 6, 2025

"Wspominam mile"

9.0

+ Fajna cicha lokalizacja blisko promenady i promów. Na zewnątrz jest stolik z parasolka gdzie można zjeść śniadanie alfresco. W środku apartamentu bardzo dużo miejsca. W kuchni wszystkie potrzebne narzędzia. Prywatny baniak 20 litrów ze świeżą, pitną wodą był super pomysłem. - Spłuczka w toalecie nie działała więc woda w muszli się nie napełniała prawidłowo.

+ Fajna cicha lokalizacja blisko promenady i promów. Na zewnątrz jest stolik z parasolka gdzie można zjeść śniadanie alfresco. W środku apartamentu bardzo dużo miejsca. W kuchni wszystkie potrzebne narzędzia. Prywatny baniak 20 litrów ze świeżą, pitną wodą był super pomysłem. - Spłuczka w toalecie nie działała więc woda w muszli się nie napełniała prawidłowo. - Na zewnątrz wieczorem fajnym dodatkiem byłoby dodanie krążka na komary.

Helpful?
B
Brian/ElyanecaCA
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

10.0

The personal support from the hostess, Ileana, her daughter, and Chelli, the property worker.. Wonderful 👍 accommodation for 2 seniors for the week. ground floor with a great outdoor space.

Nothing

Helpful?
E
ElenaesES
Verified booking
extended_group
Standard Room
Stayed in Nov 30, 2025

"Exceptional"

9.0

La atención de la anfitriona, la ubicación cerca del centro pero en una zona muy tranquila. Era amplio y cómodo y había agua potable para rellenar la botella. Nos dejó más tiempo para el check out, que es de agradecer.

Le falta algo de mantenimiento, pero funcionaba todo bien

Helpful?
M
Mendoza GarciamxMX
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

9.0

La limpieza y sin ruidos

Helpful?
S
SandrausUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 14, 2025

"Wonderful!"

8.0

The location was perfect and the size of the unit. Very comfortable for one person or a couple. I need to learn more Spanish as the host does not speak any English but it was fine. Definitely take mosquito repellent. The bed was wonderful and very soft sheets.

I really can't think of anything I disliked. I think the Roku device needed new batteries as I could not get it to work but I could have bought some and it did not matter to me.

Helpful?
T
tommasoitIT
Verified booking
couple
Standard Room
Stayed in Nov 13, 2025

"Very Good"

7.0
Helpful?
L
Louis JamesfrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 29, 2025

"Exceptional"

10.0

Nous voulions faire de la plongée, l’hôte a été très réactif et nous a laissé poser nos affaires pendant la journée. Le logement était propre. Je recommande!

Helpful?
L
LourdesesES
Verified booking
extended_group
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

9.0
Helpful?
M
Marcos mxMX
Verified booking
couple
Standard Room
Stayed in Oct 23, 2025

"Exceptional"

9.0

Me gustó mucho la ubicación cerca de todo y muy cómodo, tiene de todo para estar bien en el departamento

Helpful?