OrangeApartments Riverside Drive,5 Minutes from City Centre

Parking available lift access Nice view Accomodation layout Dinning table

Low sofa No higher chair fir older person Some minor things security chain broken Clocks withouy batteries

Great location - handy for the shops. Lovely view of the river.

We had a nightmare getting into the apartment, as we were given details for the wrong flat! It took us about 30min and several calls to the letting firm to get the problem resolved. On the plus side, the apartment is well located for the shops and had a great river view. But the property was old and very tired. The cooker and the microwave did not work. We were unable to access the internet as the pass code given was continually rejected. There was also no free access to Netflix, which had been promised. We were also unable to use the main bathroom as the floor was continually damp. Is there a leak?

The location

It was filthy, in a state of disrepair and property owners repeatedly ignored emails/texts/phone calls. Gas boiler was faulty, hadn’t been checked, we had to move apartment for safety. Hairdryer overheated/cut out. PAT electrical safety testing 3 years out of date. Concerns/negative review raised in 2023 still stands, no improvement. £35 additional charge for pet cleaning fee is a joke when the apartment is filthy to start with. Company charges £200 deposit for damage which they delayed return if and I had to chase up with my request being ignored. Dust on surfaces every room, slack floorboards, towel rail hanging off, food debris on worktops, food wrappers left in bedroom drawers, faulty/dirty toilet handle, broken bath panel, flickering light, broken tiles, cracked mirror, stains on carpet, fridge/freezer dirty.

The apartment was cosy and spacious. The kitchen was mostly well supplied with the necessary kitchen ware which made it easy to bake and cook a few things. The fact that it is right next to the river was something my 6 year old son loved and the nearby Duthie park was great for walks with the dog. Even though it's right by the main street there was no noise disturbing at night or early in the morning.

I wasn't aware that there was a pet fee before I was contacted about the deposit and a pet fee was then mentioned - I don't think it's explicitly stated anywhere under the description of the flat. The fact that the doors couldn't be propped and were closing shut was a bit disturbing. At first I was shocked to see there was no shower in the bathroom until I realised there was another bathroom en suite to one of the bedrooms.

Apartment is very comfortable apart from few things not in order.its very close to all the facilities although it has to be done by car.

The gas heating was not working.but Duncun came and gave us three electric heaters that kept us warm for the cold night.we inform them by email what other things they have to do to put them in order