Somerset House Apartments

The lady that greeted us was absolutely lovely. Even waited for our late arival nothing was too much trouble. Enjoyed our stay.

Everything was good.

Location Nicola the staff made it a little bearable

Unfortunately, upon entering the property there was a damp smell, and the stay itself came with several issues that caused significant discomfort, especially while travelling with 4 children: * No lock on the toilet door made privacy impossible and was completely unacceptable for a family stay * Only one light bulb working in the ensuite bedroom * Rope light in the lounge not working * Main ensuite shower was already not working when we arrived and required emergency plumbing repairs * We were unable to access one of the rooms for hours and had no proper shower access for almost a full day * External apartment lock failed twice; on both occasions access was gained by climbing through the bathroom window from outside * The lock was later changed in the same manner while we were away, which felt like an invasion of privacy * Sofa bed blanket was far too small * WiFi connection was unstable throughout the stay The most difficult parts were the absence of a toilet lock, repeated lock problems, shower issues, and the discomfort of having plumbing work and drilling taking place while trying to manage children in the apartment Overall, while the location was good, the level of inconvenience and discomfort during the stay was disappointing.

Nicola met us at the door and was very welcoming and really helpful. The place was clean and comfortable with a nice homely feel. It's a short walk to the main attractions and shops for supplies. Short walk to tram stop if you wanted to go further. Heating was turned on for us coming in so room was nice and warm for us coming in out of the cold, plenty of clean blankets and pillows for use, veds were comfortable and the sofa bed I was told was very comfortable. Would definitely stay here again if traveling down to Blackpool.

The street it's on looks a little run down which had us worried to start with but Somerset house is well kept and the street was quiet at nights.

Nicola , made sure that the apartment was set up for on arrival , and made sure that it was warm for us .

N/a

Great communication, met by the lovely nicola,who couldn't be more helpful, after the last few years we were put off blackpool with the state of the rooms,we were allocated, BUT WILL DEFINITELY COME BACK TO SOMERSET HOUSE,

The manager was very friendly. It is not far to the town. Probably ideal for men going to the footy but not ideal for us.

Unfortunately the electrics were a little scary. One of the bedroom plugs was faulty so couldn't be used. The bathroom could be updated, and the lino was not flush to the wall. The shower was temperamental, and with 6 people, 3 adults and 3 teenagers, a properly working shower would have been ideal. The apartment was cold as we walked in but the heating worked eventually.