Lord Street Apartments By Happy Days

Clean & functional

Blinds need fixing or replacing

The fact was no tv in bed room so had to put mattresses on camp bed to in living room

This place is like Faulty Towers and not in a good way. Couldn’t wait to leave. People battering one another upstairs the other night, lift didn’t work the other day, my actual door handle falling off, Just got the washing machine to work after days, unsafe kitchen equipment ie. The bloomin rusty wobbly dish holder at the sink, which then couldn’t hold any amount of dishes - which lead to dishes tipping off the sink and crashing all over the floor, front door was totally unlocked Christmas morning when I took the doggies out around 7am - Proper security risk. I had to take a video to show them! Pretty filthy all round. Granted it’s Christmas but asked very nicely for all that was faulty, filthy not working, a hazard, to be sorted and nicely asking for help to reprogram the TV, even after offering to buy a replacement remote because it was actually my fault as to why it was broken. Don’t get me started on the Terrace!!! My good god!!! Awful. What a site. Glass dining room table legs actually hanging off. Cigarette burns on the sofa, previous doggie owners hair all over the sofa bed, sofa bed not cleaned, stained mattresses, duvets and pillows. Granted maintenance came straight away to glue the kitchen table, but still totally unsafe to sit at. Just because most of us have doggies, doesn’t mean we live like pigs! Only good thing was the shower that was powerful and hot, Despite the mold, limescale on the shower heads, and rust and cracks on the shower cubicle floor. Very, very, very sad considering the location, and probably what it was in its heyday. Time for a proper refurbishment and renovation to meet the standards and expectations of Guests and their doggies in the 21st Century. Especially for the price - It’s a joke. The staff I spoke to regarding these issues were kind, courteous and did all they could to help. But we all know this boils down to management. Not staff. I have videoed everything! I had to. Because I couldn’t quite believe it myself.