Apartments Danube

Camas confortáveis e o atendente do hotel que nos mostrou o quarto era super amigável (sem dúvida, a anfitriã a casa deveria aprender com ele).

Não foi mencionado em momento algum da reserva do quarto que teria de me dirigir para um hotel em outra rua para que pudesse obter o cartão que me daria acesso ao meu quarto. Ridículo.Até hoje não sei que taxas é que paguei no momento... taxas essas que também não estavam descritas no momento da reserva.

We went to Bratislava for one night for a concert, and our experience with Apartments Danube was terrible. The owner did not respond through Booking.com, and the phone number provided in the booking confirmation was incorrect. After finding the correct number ourselves, we sent our estimated arrival time and were told to go to the reception of Hotel Viktor. We were also told that details about the key would be provided after payment, despite the fact that we had already paid through Booking.com. When we arrived at Hotel Viktor, we were informed that there was no room for us at Apartments Danube and that we would be given a room in the hotel instead. We were then asked to pay the €6 city tax mentioned on Booking.com and an additional €20 "cleaning fee" that had never been disclosed during the booking process. We objected to the extra charge, but were told that if we wanted the key, we had to pay it. Otherwise, we could try to find another hotel. Since we were already in Bratislava and had a concert to attend, we had no realistic choice. The room we received was not what we had booked. It did not have two separate beds, a fridge, or a kitchen, all of which were included in the accommodation we had paid for. Immediately after checking in, we contacted the owner and requested a refund of the undisclosed cleaning fee. The response came after we had already left for the concert and stated that the refund could only be processed in cash at reception. When we returned at around 1 a.m., there was nobody at reception. The next morning, at checkout, there was still nobody there. We sent another message, waited for a response, and eventually had to leave. The owner replied only after we were already in another country, telling us to go to a reception desk, and then another message that yesterday there was someone at the reception until midnight. At that point, it was impossible for us to obtain the promised refund. This felt like a scam.

Das ich ein Bett zum übernachten hatte

ABZOCKE Man bucht zahlt ALLES , bleiben nur mehr Taxe zu bezahlen für 2 personen 6 euro. So dann kommt man an , findet die Apartments nicht. Vermieterin legt sowieso nur auf. Sagt nicht mal Hotel Viktor Rezeption Karte holen. So dann kommt man zu Hotel Viktor. Wollen die noch 20 euro extra Putzgeld ? Wozu. In booking steht klar und deutlich alles bezahlt. Man wird ständig auf die Vermieterin verwiesen , die ständig auflegt und behauptet es sein in Booking zu sehen das man aufzahlen muss. Was eine maßlose Frechheit ist. Eine riesen Lüge. Trotz Beweisfotos es sei nicht so. Lügt sie weiter es sei so. Weiters zahlt man eine imaginäre Putzgebühr muss aber selber putzen , Geschirr waschen (ohne das einem Mittel zur Verfüging steht usw) um nicht NOCH MEHR aufzuzahlen. Solche Abzocken wären gut hier nicht meht anzubieten. Aja ..... wenn man in der früh zur Rezeption ankommt um eventuell sein Geld retour zu holen. Ist sie ja gar nicht besetzt. Reinste Abzocke. Und Hotel Viktor tut sich auch nicht daran gut mit denen verbunden zu werden. Übrigens Eingang ist das Tor neben dem Kindergarten auch wenn es aussieht es sei der Kindergarten !

A sok negatív komment ellenére csak pozitívat mondhatok.Tisztaság volt a bejelentkezés hamar ment és volt melegvíz is.Szóval sajnálom ha az elöttem hozzászóloknak szinte csak negatív tapasztalatai voltak.

when I reserved it by booking.com , price shown totally at the booking with no extra payment, when we arrived the stay, owner wanted extra 20 EURO for cleaning fee from us and we cancelled to stay.They said if we dont accept, you cant stay and we didnt accept this condition.Its not good behaviour and unetchical.

Jediná pozitívna vec ubytovania boli čisté postele.

Ubytovanie má k dispozícii 2 telefónne čísla, na ktoré som sa viac ako hodinu pokúšal dovolať. Presné inštrukcie, kde sa kľúče od ubytovania nachádzajú, sme dostali až po hodine čakania pred ubytovaním, keďže majiteľ tohto “apartmánu” nereaguje na správy cez platformu Booking a ani na SMS. Cena mestských daní a poplatkov za upratovanie nezodpovedá cene, ktorá je napísaná na Bookingu. Za dve osoby na dve noci to bolo až 32 € ako doplatok k ubytovaniu. Personál bol maximálne neochotní, mal som pocit, že som niekoho vyrušil pri práci. Chýba diaľkové ovládanie od TV. A čo ma najviac zaskočilo, bolo, že na ubytovaní nejde teplá voda ani v kúpeľni, ani v kuchynke, no aj napriek tomu sú po celom ubytovaní vyvesené tabuľky, za čo všetko môžete dostať pokutu. Napríklad za neumytý riad, ktorý v konečnom dôsledku aj tak nemáte do čoho poutierať. Aha, áno, ešte jednu vec treba zmieniť a to, že hneď pod/vedľa ubytovaním sa nachádza telocvičňa, ktorú ľudia plne využívajú napríklad aj o 23:30 a všetky zvuky sa vám prebíjajú do vášho ubytovania.

Nothing

Appalling conditions, a €20 cleaning fee for a service that wasn’t provided, a dirty toilet, bedbugs in the bed, dirty bed linen; the accommodation and pricing were not up to standard