Palacio de Santa Cruz

The location was very good.

It was quite noisy,

Location was excellent!!

Personally thought the PIN code confusing at the beginning possibly due to instructions not being clear (I tried to gain access to the wrong room, failed because I thought I entered the wrong pin However when I called the number the reply was an impatient “who told you to go to that room” unpon review of correspondence NO room number was provided!! Once this issue was sorted we enjoyed put stay !

Well located in the old town

A very central location. Really cute studio room. It was very much worth the money. The staff was really helpful and kind with any questions we had. Really recommend if staying in the city.

Great location in the old town buzzing at night.

We arrived at the room late evening using a special code to find other guests belongings scattered around. It occurred that rooms were mixed up, it took 20 minutes to sort out another room and few attempts to a working entrance code (we were assisted by a member of staff communicating via WhatsApp) The old key collected from a reception would do the job...

Quite central. Was quite clean. Had an extra duvet in the closet. Interesting door system with codes which works surprisingly well.

It is not stated that you can’t leave the luggage, they only tell you after you booked. No elevator to get to floors (I was on third with big suitcase). The room door doesn’t reach the floor so there is a gap with they but a little something there half-broken. Doesn’t hinder neither light nor sound to enter. It was clean but all amenities are a bit dated/repaired with soso aspect - for the money paid I would expect more. Not even a scissor in the kitchen utensils. So it was ok, but I would not book again given the price.

The room was just like the pics. The tub was great and very clean. A little noise at night but not horrible. We were given a fan and it was enough to quiet the noise of voices. We will be back. Host helped my aged mom with her luggage.

There was a bar downstairs where you could eat but it is a short walk to the tram where you can get around easily.