Dimm Отель

Nice, clean place close to supermarkets and restaurants. The owner and staff was very accomdative and helpful Well furnished , beds were comfortable. The bathroom was clean and hot water was available 24*7

Could improve the kitchen, especially the stove was not working properly.

Good facilities, nice owner

Owner behavior was so gentle and kind , loved kajakhstan peoples and country.

Nothing

The housekeeper is helpful. Parking space is available and it is gated area. The house is cozy. I got 1 queen bed and 1 sofa bed. I came as 4 pax of adults. Overall it is a nice place to stay. Near to the city center.

The host was absolutly rude, very unfriendly, non supportive , we had bad experience, on the last day the host blamed us for breaking of washroom faucet, and demanded hefty amount from us infact the faucet was already rusty and in bad condition. we tried our best to make her understand that it was not our fault but all seemed to be in vain, since the matter was going out of hand we decided to involve booking.com manager over the phone, after brief discussion with booking.com manager who calmly handled the matter and told us not to pay any amount and we could checkout immediately. Same was conveyed to the host yet she held our luggage as hostage and demanded money. with no option left we had to pay and leave. It was such a bad experience that to in other country with limited financial options, I request not to book this apartment. It was a regret.