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7.6 / 10 Guest Rating

The Alex Apartments

135 Hallenstein Street, Queenstown, nz

The Alex Apartments - main view

About the Property

Luxurious Mountain Views and Modern Amenities

Discover The Alex Apartments in Queenstown, boasting stunning mountain and courtyard vistas. Enjoy the convenience of a fitness centre, sun terrace, and complimentary WiFi and parking.

Fully Equipped Units for Ultimate Comfort

Indulge in air-conditioned units with a flat-screen TV, kitchen, and stylish seating and dining areas. Relax in the walk-in shower with premium toiletries provided.

Scenic Picnic Area and Nearby Attractions

Unwind in the picturesque picnic area or explore attractions like Skyline Gondola and Queenstown Hill. With Queenstown Airport nearby, book your stay at The Alex Apartments for a memorable getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that you need show a valid photo ID upon check in at all times. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. A 3.5% credit card surcharge fee applies to all payments made by credit cards.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good109 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean and tidy.

Categories

Cleanliness7.0
Service7.8
Location8.5
Room Quality7.1
Amenities7.8
Value for Money7.4
Food and Beverage7.6
Overall Experience7.5

Select topics to read reviews

A
AnnanzNZ
Verified booking
group
Standard Room
Stayed in May 31, 2024

"Very good"

8.0

No handsoap in the bathrooms. Cheap tea / coffee. Dirty curtains.

Helpful?
K
KanokpunnzNZ
Verified booking
family with young children
Standard Room
Stayed in May 13, 2024

"Everything was good. Nice and warm in the house."

9.0

Clean and tidy apartment. Near city.

Internet was so slow.

Helpful?
J
JohnsonnzNZ
Verified booking
family with young children
Standard Room
Stayed in Apr 22, 2024

"Enjoy family aptartment in city Center"

10.0

facility is in good location.

Heaters are closing in the nights.

Helpful?
S
SharonauAU
Verified booking
group
Standard Room
Stayed in Mar 20, 2024

"Exceptional"

10.0
Helpful?
J
JasonnzNZ
Verified booking
group
Standard Room
Stayed in Mar 4, 2024

"Very good"

8.0

Location

Helpful?
J
JoauAU
Verified booking
with friends
Standard Room
Stayed in Mar 4, 2024

"Good location but needed to tell about stairs to get to the apartment and then more stairs on 3 levels. It wasn’t mentio"

8.0

Central location. Nice decor

Stairs stairs and more stairs.

Helpful?
K
KirstennzNZ
Verified booking
family with young children
Standard Room
Stayed in Feb 18, 2024

"Very good"

8.0
Helpful?
D
DanielnzNZ
Verified booking
young couple
Standard Room
Stayed in Feb 11, 2024

"Pleasant"

6.0

Room was nice and modern, bed was comfy. Host was lovely and communicated clearly.

Check in process was awkward, having to check in at a separate location. The apartment itself is surrounded by other apartments, and the walls felt fairly thin. Room feels quite cramped relative to its price.

Helpful?
I
IngridnzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 21, 2024

"Poor"

3.0

My booking was made in the wrong month. Hours outside of the cancellation window I received notice of the mistake. Property was difficult to communicate with and refused any kind of movement of the booking (I even requested to come on another day that month). It felt like poor form. To make the most of the booking I drove over only to find communication with the property still difficult. The check in process is overly complicated. I called multiple times to get check in info with no answer. Then when I finally got ahold of then they promised to email me check in info but failed to until I called again close to arriving. Lots of back and forth, the property itself has scarce parking. Moderately clean but hairs in sink and shower. Would not book again purely for the difficulties in communication and check in.

Helpful?
D
DavidauAU
Verified booking
family with young children
Standard Room
Stayed in Dec 23, 2023

"Loved the location and overall quality. Only feature I’d add is ceiling fans in bedrooms."

8.0
Helpful?