Apart K Apartments

We are very disappointed!!!!

We traveled to Paris with my friends and had prepaid this apartment through Booking.com, expecting a smooth and stress-free stay. Unfortunately, our experience was extremely disappointing and unprofessional. First of all, the check-in process was unacceptable. We were only 4 minutes late, and the host immediately told us that our reservation had “expired.” This was shocking, considering the apartment was fully prepaid. We were at risk of being left on the street in a foreign city with no hotel and no backup plan. Only after we told him that we would file a formal complaint did he finally agree to come. Even then, we had to wait an additional 30 minutes for him to arrive. On top of that, he falsely claimed that he had called us, which is completely untrue. We have no missed calls and can prove this if necessary. Another major issue was that he demanded an additional €65 cleaning fee, which was never mentioned in the listing at the time of booking. This was extremely misleading and unacceptable. Despite this, we cleaned the apartment ourselves and refused to pay the unjustified fee. Overall, the entire experience was highly unprofessional and stressful. We felt misled, pressured, and unsupported. We would not recommend this property to anyone and strongly advise future guests to be cautious.

Geräumiges Zimmer. Großes Bett.

Kein Kochtopf. Ich warte noch immer auf eine Rechnung.