Luxury City Apartment Underground Parking 5*

A great location, cosy, warm and spotlessly clean .we travelled with our 2 kids very safe Super host and very responsive to messages

Unable to fairly grade as they placed me in alternate accommodation. I was supposed to get an email at 1230 confirming access details but heard nothing. I contacted them2 hours later to be told they would look into non receipt. They then told me the accommodation was not available due to damage caused by the previous guest that would take days to resolve. The communication at this point was good. He sent a video of where I was offered (it turned out the video was not the unit they gave me). Communicating disappeared when I requested recompense for my inconvenience.

I didn’t stay here. I specifically booked this for its proximity to Boucher Fields. They placed me in a unit 1.2 miles away at room 514, Portland 88, 55 Ormreau Road (which doesn’t seem to be on their website). In fairness a good location for the city centre but not for my reason for being in Belfast. The place was clean but the windows do not fit/close so there was a draft and the beds were absolutely awful. Lumpy and battered. It was a reasonable sized space but not what you’d describe as luxury. I also don’t recall seeing the third party website requiring £35 indemnity against damage on the booking (or £250 refundable deposit). I tried to discuss my issues and have had no response in 5 days.

A irresponsabilidade da hospedagem em deixar 3 pessoas sem acomodação horas antes do check in é assombrosa!!!!

A irresponsabilidade da hospedagem em deixar 3 pessoas sem acomodação horas antes do check in é assombrosa!!!!

Separate rooms. Clean. The manager communicated normally and helped in solving problems.

Firstly. When I was taking a bath, for some reason the alarm went off. Additional fees and transfers to insurance. I still haven't received back the 16 euros for checking guests. That is, the cost of the accommodation increases by this amount.

The apartment was lovely and comfy.. It was safe and a lovely outdoor area.

I would stay there again there was nothing we didn't like.

The location is excellent for those out in Belfast for the night. The apartment is beautiful, has,everything you need and beautiful big decking out the back which was great for anyone who smoked or simply to sit and enjoy the weather.

Nothing we didn't like

Pictures are much nicer than actual!! And when I got to the apartment the toilet was used and there were dirty towels in the cabinet. Plus I tried to contact the property through booking.com and nobody replied. Bad service from both the property and booking.com. Worst experience so far with booking.com

Spacious, clean and comfortable

Nothing