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7.9 / 10 Guest Rating

The Heart of Rotorua

55A James Street, Rotorua, nz

The Heart of Rotorua - main view

About the Property

Luxurious Accommodation
Experience a stay like no other at The Heart of Rotorua, located in the vibrant city center. Enjoy the convenience of free WiFi and secure parking during your visit.

Spacious and Well-Equipped Units
Choose between our Split Apartment Unit with three double bedrooms, two bathrooms, a full kitchen, a double garage, and a garden, or our cozy Studio Unit with an en suite bathroom. Perfect for families or solo travelers looking for comfort and style.

Convenient Location
Immerse yourself in the local culture with Tamaki Maori Village just 1.7 km away. Plus, with Rotorua Airport a short 8 km drive, your journey to relaxation begins as soon as you land.

Book now for an unforgettable stay at The Heart of Rotorua.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Garden
Luggage storage
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good89 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness6.6
Service9.1
Location8.6
Room Quality7.1
Amenities8.6
Value for Money7.6
Food and Beverage8.1
Overall Experience7.6

Select topics to read reviews

G
GabrielleauAU
Verified booking
couple
Standard Room
Stayed in Nov 24, 2025

"Exceptional"

9.0
Helpful?
D
DerekauAU
Verified booking
family_with_children
Standard Room
Stayed in Nov 18, 2025

"Good"

1.0

Nothing but loved Rotorua

Everything about this place, it doesn't say bnb, but there was two containers half filled with cerial the pictures on the site are false. they look like they are of the manager's house upstairs, and the garden areas are nothing like the pictures shown. With 3 adult's you are living on top of each other, tv was so big but useless because you could not watch it you had to sit on the end of the bed watching from it from the side, It is about a metre and a half from the entrance door straight ahead to the tv, we could not move had to sit on the bed all the time. The beds were like two metres apart from each end to end. That was really the only floor space you had, which we were three adults with three suit cases. The only place to put the suit cases was on the floor, under the tv, so you could imagine how much floor space we had to move. We were tripping over them every time we moved or tried to go to the bathroom. You go outside to sit and you have next door at the fence looking through and this happened every single time you walked out the door ,We had to unlock the gate with a bike lock around it in the rain mosquito's everywhere ,I would not call it an apartment it was like living in a box. It's really false advertising, as the beautiful photos on the site were probably from twenty years or more ago. They look like they were from the upstairs were I think the owners live.

Helpful?
M
MSlatergbGB
Verified booking
family_with_children
Standard Room
Stayed in Nov 13, 2025

"Lovely hidden retreat"

10.0

The room was perfect for a mum and daughter trip. It is tucked in a courtyard with outdoor seating. The little kitchenette was adequate for what we needed and the complimentary treats was a lovely surprise and yes we did drink it. We even had a little problem with another accommodation and we managed to bring our stay forward by an extra night at very short notice. It really felt like it was no trouble. A huge thank you because it just made a very stressful travelling day a whole lot easier.

A mirror in the main area would have been nice so I could do my make up while my mum was doing her hair in the bathroom. But it didn't detract from our stay.

Helpful?
T
TiphainepfPF
Verified booking
family_with_children
Standard Room
Stayed in Nov 6, 2025

"Je recommande !!"

8.0

Proche du centre de Rotorua et de toutes les grandes attractions de Rotorua Accès autonome au logement Gérante très réactive et disponible par message Laverie a 3 minutes a pied Magasin new world également juste a coté

On est un peu a l’étroit surtout avec les valises , mais pour trois nuits ça passe

Helpful?
A
AlecusUS
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Excellent"

8.0
Helpful?
T
TakimoananzNZ
Verified booking
extended_group
Standard Room
Stayed in Sep 8, 2025

"Excellent"

8.0

Location, loved the garden area. Room was great for us

Bathtub was too high, stepping in and out of the tub.

Helpful?
Q
QinzNZ
Verified booking
extended_group
Standard Room
Stayed in Aug 17, 2025

"极其不推荐"

4.0

住处安静,停车方便

房间太小,不适宜住三个人,只适宜两人一张双人床,房间内活动空间很小,没有厨房用水,如果需要热水要在卫生间接取,很不卫生,提供的巧克力也是过期的。

Helpful?
芝秀twTW
Verified booking
extended_group
Standard Room
Stayed in Jul 10, 2025

"夏天可以到戶外用餐 其實整體還不錯 而且可以免費洗衣和喝個香檳 還有提供萬國充 即時幫忙"

7.0

免費洗衣 還有香檳

看照片感覺很大 但其實還好

Helpful?
K
KristinagbGB
Verified booking
young couple
Standard Room
Stayed in Apr 12, 2025

"Be careful if booking the studio"

1.0

The communication with the property manager before we got there!

Be very careful if you are booking the studio apartment. The pictures for this place are mostly of the larger apartment. We felt it was very, very misleading. The studio is 1 room with a double bed on either end, the kitchenette is along part of the wall...it's a shelf with what you need! Nowhere to sit to eat and nowhere to wash up other than the basin in the bathroom. The shower is over the bath, which is very high to get into, we wouldn't have been able to. There is a TV which can't be seen from either bed which seemed pointless to us. We didn't stay. We booked alternative accommodation. It's also 1.5 miles out of the centre of town, ok if you have a car not ok if you are on foot!!

Helpful?
K
KrisnzNZ
Verified booking
solo traveller
Standard Room
Stayed in Mar 17, 2025

"Very good"

8.0
Helpful?