SAV Apartments Nottingham Road 1 & 2 Bed Flats Loughborough

Facile d'accès et très fonctionnel. Wifi opérationnelle.

Un canapé lit aurait été un plus, en séjour avec mon grand ado 2 vrais couchage distincts étaient nécessaires. On a du improviser!

In my arrival the give me access to someone else apartment oven was very dirty noise from other apartments and the road traffic

Nothing

Property was not as described only having two beds and one sofa - whereas the listing described it as a four bed (two beds, two sofa beds) property. Host initially attempted to charge extra fees outside of Booking.com, then reduced the number of "beds" available when we refused to pay and pointed to the listing of it as a four bed property. Property had a musty smell and was generally unclean. Ended up having to arrange last minute alternative accommodation, host now non-responsive when trying to arrange a refund.

Location and parking

What feels like a potential scam to defraud or take advantage. The listing says that pets are welcome but a fee 'may' apply. Then on the confirmation it states along the lines of 'subject to agreeing' - note this is after the non refundable booking was made. I sought confirmation 3 times. Each time I received further confirmation of booking such as directions and car registration confirmation for ANPR car parking. Only once on route to the accommodation and a short distance away (I made contact to let them know I was running behind check in target time) was I then told that there would be £150 fee for pet. This is despite having had all those confirmations without fee mention previously and despite the room booking being £110. Yes that's right, they charged more THAN THE BOOKING COST! Currently being reclaimed by credit card company given the weight of evidence I produced. I will not be booking with any 'Sav apartment' listing in the future and urge caution for any that consider doing so!

The design and location were satisfactory.

The contact person was not immediately responsive to our messages. Additionally, there were some stains on the bed linen.

Modern

The location

Check out time . After chk in i received messged my chk out time is at 10pm. But a day before chk out, i received messge infrming me to chk out at 10 am instead of 10pm.