Host & Stay - Club Chambers

Yes

Yes

The location is perfect for a stay in Malvern. All kitchen requisites for a stay were in place. Rooms all a good size. Easy access to key box with clear instructions

One toilet roll provided for two people for three nights-inadequate Some kitchen roll in kitchen area would have been appreciated A bottle of water in the fridge would have been a nice touch In need of redecorating A blind in the smaller bedroom is required

Central location with shops, theatre and hills on the doorstep. Easy access to places of interest such as Upton on Severn, Cotswolds & Worcester. Easy place to navigate by car

Could have had more printed information about apartment. (Misleading information in text as to location of internet passwords etc) Need to update to say router is against the wall opposite fireplace. Also how to operate the heated towel rail in bathroom - which is loose from wall. Shower curtain is not ideal to prevent overflow of water onto bathroom floor Pre-clean could have been better. (Food found under coffee table along with pair of slippers)

Location

Slightly on the shabby side

I liked the location which was in the town centre with parking included

It does not have written instructions for guests, apparently there is a link to this (including the Wi-Fi code) but this is redacted by Booking.com so has never been received. The property would fail a health and safety inspection as it requires a key to lock the door from the inside (not a thumbscrew), there is condensation on the single glazed windows which is causing mould on the window frames, and the flooring, especially in the hall indicates that there may be holes in the floor below.

The location was perfect

Shared access, which would not meet fire regulations. Shower curtain had mould on the bottom, along with tiles in shower. Thick dust under bed of main bedroom. Cobwebs and thick dust to corners of all rooms. Uncomfortable bed to smaller room. Floor very dated and scruffy and creaking floors, which would annoy those living below. Woken up every morning at 6:30/7 by delivery drivers. The photos were lovely on host and stay, but very different when you get there! Broken key fob. The only positive was location. Needs a revamp. Host and Stay have been amazing and will hopefully act on my feedback and others.

Location

Oven needs a good clean inside and the bathroom shower needs a good bleach to clear all the black/orange mould that’s there. Also either bleach/wash or replace the now orange and black mould shower curtain.

Location was central.

The entrance was dingy and felt like we were invading the neighbours privacy. A shared door entrance with a neighbour who repeatedly asked what day we were leaving. The shower curtain and shower area was a disgrace and I have photos to prove it. At night the noise from a nearby loading bay or supermarket distribution centre woke us up before 5am every morning. The key fob for the barrier to the car park was damaged and did not work properly.