De Luxe Aparthotel

Nothing it’s worse And not clean

The room was unclean, and no fresh bed sheets or covers were provided. My room was next to the kitchen, so there were constant food smells and noise from people cooking. I was unable to rest or sleep peacefully throughout my stay. Overall, it was a very unpleasant experience, and I would never stay here again

Location very close to the station and city centre

Broken window on arrival, 3 measly pillows on the bed was nothing like pictures and one of the 2 bath towels is stained with bleach

The window opens and when closed can’t hear anything

All the stairs

Convenient location

Parking

The staff were extremely helpful as I was unable to locate the place and I called them and they helped and also they called me again to make sure I’ve got into the room alright which was very kind of them. The location was good as it was close to city centre and right near the station and next to a Tesco so didn’t need to walk miles. The room was a good size and had loads of space It was easy to get into and I was sent clear instructions on how to access the property and where to find the codes and keys.

I think there could’ve been plug sockets next to the bed. There was one on one side next to the lamp but wish there was one on both sides. Not the hotels fault as such but I struggled to get hot water initially and then it got hot afterwards. I think signposting outside could’ve been slightly more visible as I mentioned in the good comments that I struggled to locate the place but again staff were helpful :) Wasn’t able to connect to the wifi, perhaps password could be sent via text or left in the room. Other than that, wasn’t bad considering how much we paid for it and only stayed for one night so was pretty decent for a night’s stay.