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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

M
MohamadmyMY
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0

Sangat puas dengan hotelnya, sampai mau perpanjang kamar, tapi tidak kebagian karena sudah full, pasti akan menginap di Grand Cityhall jika ada kesempatan Ke Medan lagi

Helpful?
G
GerbennlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Exceptional"

9.0

Locatie in het centrum

Zwembad vrij klein

Helpful?
Sarah AdjanohounfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Très bien !"

10.0

Hotel très confortable avec belle chambre spacieuse. Le petit déjeuner était varié et très bon également. Parfait comme point de chute en arrivant à Medan :)

Helpful?
A
AhmedgbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0

Overall oke First time stay in this hotel, Clean room, nice sevice

Helpful?
N
NaokijpJP
Verified booking
extended_group
Standard Room
Stayed in May 25, 2026

"Very Good"

7.0
Helpful?
B
BethanygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0
Helpful?
E
Explorer63883320723
Verified booking
Friends getaway
Standard Room
Stayed in May 17, 2026

"Staycation"

10.0

Good place and good view, safety

Helpful?
J
johanbeBE
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Très bon service mais hotel terriblement bruyant"

7.0

Personnel aimable , service parfait et propreté

Impossible de dormir au 12eme étage fenêtre fermée jusque 3 heures au matin on n'entend que les voitures motos et klaxons et à 6h du matin musique pour une journée car free. ( je ne sais pas si c'est comme ça tous les dimanches) Le matin c'est assez compliqué pour déjeuner il faut également être patient .

Helpful?
S
SandragbGB
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Great stay"

10.0

Fabulous hotel

Nothing

Helpful?
J
JaconlNL
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Hotel ligt centraal, heeft veel te bieden alles is goed, wellicht iets aan de prijs"

7.0

Schone kamer

Het zwembad had voor zo veel gasten maar twee ligbedden

Helpful?