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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

A
AngelochCH
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Exceptional"

9.0
Helpful?
J
JeancnCN
Verified booking
extended_group
Standard Room
Stayed in May 15, 2026

"Exceptional"

10.0
Helpful?
S
SébastienfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0
Helpful?
F
FabricefrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Je conseil"

10.0

Bon établissement pratique et relaxant avec son spa

Helpful?
A
AnnettedeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"A generous place"

9.0

Nice big room with great shower. I loved the offer for a Free shuttle to train station. Fitri and the bellboys and concierge were very kind

Helpful?
E
Elyshavana JaafarmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0

Sudah beberapa Kali menginap di Hotel ini setiap berkunjung ke Medan, nyaman dengan hotel nya, baik pelayanan,sarapan Dan lokasi hotelnya cocok semua

Helpful?
S
SivanathanmyMY
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0

Kali pertama menginap di Grand Cityhall, so far semua bagus, Lamar bagus, pelayanan baik semua, sarapannya juga cocok. Next Akan menginap lagi

Helpful?
S
SSAsgSG
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Very Good"

7.0

The big room.

The aircon gave noisy motor sound throughout the night and the shower room reek of dried urine smell. We checked in late after 9pm and stayed only for a night so we didn't bother asking for a room change.

Helpful?
F
Foo WensgSG
Verified booking
family_with_children
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0

The room is comfortable and clean. Staff is helpful, friendly, polite and respectful. Overall stay is good. Recommend to everyone.

Helpful?
O
OngsgSG
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Excellent"

8.0
Helpful?
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