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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

B
Bo HantwTW
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?
G
GuillermousUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

9.0
Helpful?
D
DavidnlNL
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"1 night stay before going to Bukit Lawang."

10.0

Very big and clean hotel. Big choice for breakfast buffet. Staff was very friendly. Nice large comfortabel room.

There was a big party (auto free day) going on on the street so all night long it was very noisy. During the weekend the hotels are full with lovals, so very crowded everywhere. Because of the traffic, 1 hout away from the airport.

Helpful?
V
VanyagbGB
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Nice hotel for a base"

7.0

Central hotel, great gym and facilities. Staff were amazing especially as want to move rooms.

They didn't have any twin rooms left so 'upgraded' us to a corner room which was really loud with all the traffic and a exercise class at 6.30am next door.

Helpful?
T
ThiagacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
M
M Hamzah F LubisidID
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Excellent"

8.0

Excellent location, very comfortable

Slow room service, small parking area,

Helpful?
H
HopenzNZ
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Great place to spend a few days in Medan"

9.0

Very clean and comfortable. The staff were amazing.

Helpful?
J
JaninachCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Exceptional"

9.0

Sehr freundliches Personal, gemütliches Bett und kostenloses Upgrade.

Helpful?
T
TorstenthTH
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Excellent"

8.0
Helpful?
W
William AurelliusauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0
Helpful?
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