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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

M
MichaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Beautiful grand hotel, friendly staff, excellent facilities, super clean and comfortable stay"

10.0

I stayed in Medan for one night while travelling. Very impressive & beautiful hotel - looks even better in person than the pictures. Huge delicious breakfast selection, large clean spacious rooms with very comfortable beds and all the necessary toiletries. You also feel very secure entering this grand gates & entrance, with lots of staff working. Kind service throughout from attentive, helpful and friendly staff. I didn’t have time to use the pool, but I looked at it and it was very well kept, large, and not too busy at all

Everything was perfect

Helpful?
R
ReginadeDE
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

10.0

Sehr hilfsbereites und freundliches Personal. Leckeres, vielseitiges Frühstücksbufett und komfortables Bett.

Helpful?
S
StephanchCH
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Super Hotel in Medan"

10.0

Sehr nettes Personal, bequemes Bett, grosse Zimmer, sehr gutes Frühstück. Wir waren zwei Mal dort, vor und nach dem Sumatra Trekking.

Der angepriesene Whirlpool ist kein Whirlpool. Es ist einfach eine riesen grosse Badewanne. Wenn ein Taxifahrer jemanden vor dem Hotel abladen möchte, muss dieser eine Gebühr bezahlen, die dann weiterverrechnet wird. Macht doch ein „Taxi-Ticket“, ich verstehe nicht, weshalb die bezahlen müssen, wenn sie nur kurz durchfahren.

Helpful?
S
StephanchCH
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

10.0
Helpful?
O
ObedidID
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Great place to explore medan"

10.0

Great location and friendly service

No issues

Helpful?
P
PardedeidID
Verified booking
solo_traveller
Standard Room
Stayed in Apr 1, 2026

"Kami dapat berenang yang di kamar ala jelang , sangat menyenangkan untuk membawa anak"

8.0

Sarapan nya enak dan banyak pilihan

Tempat nya tepat di pusat kota

Helpful?
A
AnnadeDE
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

10.0
Helpful?
H
HalimidID
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"Good"

4.0

The room is very dirty.

Helpful?
H
HeryidID
Verified booking
family_with_children
Standard Room
Stayed in Mar 26, 2026

"Exceptional"

10.0

Kamarnya cukup nyaman, bersih dengan fasilitas yag lengkap dan semua berfungsi dengan baik. Sarapan hari pertama agak crowded, harus nyantri dan dapat sarapan di out door, jadi agak panas, dan di swimingpool juga ada tamu yang merokok padahal banyak anak-anak. Lainnya sudah oke semua

Helpful?
C
countrybaxBALIGE, NORTH SUMATRA, SUMATRA
Verified booking
Family
Standard Room
Stayed in Mar 20, 2026

"My Experiance At Grand City Hall"

10.0

Nice Place In The Room,The Spa Was Very Very Nice

Helpful?
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