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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional384 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

A
AlexandergbGB
Verified booking
extended_group
Standard Room
Stayed in May 2, 2026

"Good"

3.0
Helpful?
K
KatjafiFI
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"Parempiakin hotelleja on"

5.0

Henkilökunta oli ystävällistä. Pyykit sai nopeasti pestyä.

Söimme kaksi ateriaa hotellin ravintolassa ja olivat mauttomia. Kokeilimme spata ja lämminvesiallas oli 37.5-38 astetta mittarin mukaan ja kädellä kokeiltaessa polttavan kuumaa eli käyttö kelvoton. Saunaan ei saanut heittää vettä eli ilma oli kuivan kuumaa. Huoneessa oli käynyt joskus vesivahinko nurkassa ja home rantuja näkyvillä. Aulan henkilökunta jopa painosta antamaa 5 tähteä sanomalla että se on hänen työ ja se auttaisi häntä

Helpful?
P
POR SIANGmyMY
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Excellent"

8.0
Helpful?
L
LimmyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Overall oke

Helpful?
L
LimmyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Overall oke

Helpful?
M
MarkusUS
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Good

Helpful?
L
LimmyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Overall oke

Helpful?
N
NajwamyMY
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

fantastic meet very humble staff Ma Deya and Ade.

Helpful?
M
MartaidID
Verified booking
family_with_children
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0

Schönes Aufenthalt nette Person 100% zu empfehlen.

Helpful?
B
Bo HantwTW
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?