Copper House- Smart Stay near Stadium & City

The property was conveniently located for Swansea. Clean, nice new bathroom.

On arrival overpowering smell of paint as recently painted, windows had to be open the whole time and road noise was absolutely horrendous. Fridge door was wide open on arrival and freezer frozen solid- I had to defrost it. Dining chair was cheap metal frame and very uncomfortable - no lounge chair. No bedside light and only two low watt room lights- unable to read in the evenings. Convenient parking for 3 cars but 8 apartments so otherwise had to negotiate steep ramp directly onto main road. Mattress very uncomfortable - could feel the bed springs.

The apartment was clean , has all the facilities as advertised ,close to the road and major bus stop.

Was close to the road and often to the train route and could be noisy at times from the trains passing especially when the windows are open* Otherwise a nice place *

The bed was comfy and the room was nice and clean and very nice looking.

There wasn't enough towels or toilet roll for 5 days, the fan was in very poor condition so I had to buy a fan from B&Q because this heat was killing us.

The staff resolved my issues with this stay promptly and I was moved to another property. The apartment was well equiped.

Other residents were excessively noisy in the early hours of the morning. The floorboards creaked in this apartment and the one next door.

Didn't get to like or dislike anything

Couldn't get access because we had no way of transferring a bond unless we gave our credit card details which is flagged as suspicious by booking.com. They would not do an international transfer or cash. Never had this before in 30 years of world travel. 400 $ gone. Walked up to another hotel.