Sea Residence C&D By JO

Staff's are very good and accommodating especially Bea. They help my family transfer in the good room.

The room that we have booked is not the one they give to us. They are putting pictures in booking.com which is not the room personally. Even the facilities is not complete, no washing machine, no microwave which is it was clearly stated when we booked that it was there. Another thing, the owner of the apartment, the one who contacted us in booking.com after we book. She is very arrogant, she even shouted at me through phone call when I am asking her why they are giving us different room, not the one we book. I was trying to talk in a nice way but she is very rude even to my partner. She told me "waht is your problem?" In high tone and rude voice, She even told me if we want we can leave her apartment and she will return our remaining 1 night money. She is totally disrespectful and don't know how to manage and be good to her customer. I was really disappointed. Maybe all the good reviews from booking.com are because of her staffs not because of her. Coz she is totally rude and arrogant.

The Host has demanded extra money and has taken 800 extra pesos

The people who were handling the check-in were also demanding tips

Close to Mall of Asia and Airport. The air-conditioning was functioning. Clean building.

The bedsheets need changing. I wasn't sure how many people have already slept there so I used a top sheet. Hot water shower was a little bit tricky to use but somehow I managed to make it work.

No

No

Near at MOA

There were cockroaches, not to clean and i can't feel that the owner wasn't accommodating