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9.2 / 10 Guest Rating

Hidden of Cailan Family Room

Sitio Caalan Barangay Masagana Zone 3 El Nido Palawan, El Nido, ph

Hidden of Cailan Family Room - main view

About the Property

Garden Views and Sustainable Living

Located in El Nido, this sustainable aparthotel offers serene garden views and is close to popular beaches. The property features facilities for disabled guests and free WiFi, ensuring a comfortable stay for all.

Comfortable Accommodation and Modern Amenities

The spacious aparthotel provides modern amenities such as a flat-screen TV, air conditioning, and a private bathroom. With towels and bed linen included, guests can relax and unwind in a cozy environment.

Convenient On-Site Facilities and Nearby Attractions

Guests can enjoy the convenience of a coffee shop and barbecue facilities on-site. Additionally, sightseeing tours and car rental services are available nearby, making it easy to explore the beautiful surroundings.

Book your stay at El Nido Family Room of hidden for a memorable and relaxing experience.

Facilities & Amenities

Television in common areas
Free wired internet
Internet access
Japanese garden
Fishing nearby
Guest education on local ecosystems and culture
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Guest education on local ecosystems and culture

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional61 verified reviews
AI Summary

Guests highly rate the great room quality and frequently praise the helpful and friendly staff.

Categories

Cleanliness8.3
Service9.3
Location9.8
Room Quality9.8
Amenities8.8
Value for Money9.3
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

D
DanielgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0
Helpful?
S
ShienahphPH
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Perfect Place in El Nido"

10.0

The value for money is superb. The location is very peaceful. They have complete amenities (beyond our expectations). Their beds are very relaxing after your whole day of activities. The staffs are very helpfull in very needs and inquiry. Their place is very serene and very recommendable. 😁😁😁

We hope maayos na ung kalsada going Brgy. Calaan.

Helpful?
T
ThomasbeBE
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Good"

6.0
Helpful?
S
SundovaieIE
Verified booking
extended_group
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0
Helpful?
S
SvetlanagbGB
Verified booking
extended_group
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0

Планировка и дизайн просто восхитительны.Отличный Wi-Fi, отличное соотношение цены и качества. Хозяйка замечательная, заказала тур, билеты на паром в Корон и отвезла на тук-туке прямо к месту. Рекомендую 100%

Понравилось все

Helpful?
F
FrédéricfrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 3, 2026

"Décevant compte tenue des attentes mais fonctionnel."

5.0

15 minutes à pied du centre de El nido mais à l'écart de l'agitation et du bruit.

A notre arrivé, l'hôte est venu à notre rencontre pour nous expliquer qu'il n'était pas en mesure de nous recevoir car le logement avait soit disant un problème technique. Il nous propose une solution de remplacement ne correspondant absolument pas à nos critère de choix mais voilà : allez trouver un autre logement à 18h dans une station balnéaire hyper fréquentée! Nous voilà donc au deuxième étage d'un Hôtel fait de métal et de plastique présentant toutes les conditions de confort et de services nécessaires mais sans charme. Un message nous avait été envoyé la veille pour nous dire :" you book a reservation to our hotel for tomorrow" !

Helpful?
A
AlanbeBE
Verified booking
family_with_children
Standard Room
Stayed in Jan 24, 2026

"Excellent"

8.0
Helpful?
H
HansikaauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 12, 2026

"Lack of transparency and communication- would not recommend this host."

1.0

Unfortunately, I’m unable to properly review this property as we never had the opportunity to stay there. We were informed *only upon arrival* that the bathroom had been broken for four days prior, and we were relocated to a nearby backpacker-style private room without any prior notice or consent. The alternative accommodation was completely different from what we booked. Despite regular communication with the property beforehand, there was no mention of the bathroom issue, no warning of a relocation, and no option to cancel or receive a refund. When we raised this with both the manager and Nova, we were offered either a single free breakfast or a motorbike rental, with the explanation that it was “too late” to notify us and she “fell asleep” - despite the issue having existed days earlier. We considered booking alternative accomodation in el nido but given how late we were notified there was very limited accommodation available, leaving us with no choice. Customer service throughout was disappointing. With a 4:30am departure for an early flight, we were told it was “too early” to help arrange transport and had to organize it ourselves. We arranged transport with a nearby hotel/ staff at our alternative accom who were able to assist us without issue. Additionally, the property is not centrally located and requires tuk-tuk access via a dirt road. I rarely leave negative reviews, but the lack of transparency, poor communication, and last-minute relocation to a vastly different accommodation felt misleading and unacceptable.

Helpful?
R
Roy JovenauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 3, 2026

"Perfekt für Familien."

10.0

Die Lage war sehr schön und ruhig. Zum Essen waren wir meist nebenan bei Alimos wo es sehr gutes Essen gibt. Alle Mitarbeiter waren sehr hilfsbereit. Wir sind mit einem Kleinkind gereist und hatten wie versprochen ein Bett für ihn bekommen. Die Unterkunft eignet sich hervorragend für Familien!

Helpful?
W
WilliamsesES
Verified booking
extended_group
Standard Room
Stayed in Dec 21, 2025

"Exceptional"

9.0

This was a very spacious family room (two floors) and a very quiet area. It was air conditioned and comfortable. Our flights were cancelled and we ended up arriving in the middle of the night and they were so wonderful about sending a tuktuk to meet us and let us check in at 3am! We were so VERY grateful for their help

nothing

Helpful?