Trece Lunas Tulum - Enchanted Resort

Perfect! Very very happy about the accommodation!

Claudia was so helpful and gave instructions very well and literally went above and beyond with scooter rental to recommend a place to see and eat and was always quick to respond. she even gave me a free lift to the bus station after I left ... the accommodation is beautiful and clean and has a very chilled jungle vibe on a quiet street

Small complex with a few big rooms that have everything you need, apartment style. The setting is very quiet and well organised. The surrounding area feels quite newly developed. The owners are super nice and accomodating. The price is great for what you get!

The streets to get there are pretty bumpy and not the easiest to naviate. 5% credit card charge is a bit much.

I didn't like the roads to get there

Good communication and service.

Great room, large bed and excellent Wi-Fi and aircon. The location is not great, surrounded by other apartments and with very rough roads

Stayed in the private room with the pool on the terrace. Great bed, pool, facilities, environment, nature. Loved it! Also very considerate of the staff to ask when we were coming back after a day out so they could do work on the property and not disturb our serenity with construction noises and a leaf blower.

Obviously not the hotels fault, but the road to get there was terrible after the rain - even following the directions given. Massive puddles and craters to go through. Just be warned to not have a low-lying car or you'll scrape the bottom. Also, it's a bit far out (which is also what I loved!!). I'd definitely stay there again, but wouldn't if I didn't have my own transport.

Wow! What an oasis in the jungle, perfectly decorated and designed till the last detail. We had everything we need for our week stay in Tulum. Perfectly clean rooms, cleaned every day. Fresh water was refilled frequently in the apartment. Since it’s really hot in Tulum, you can find great refreshment in pool and ac equipped rooms. Thank you so much for everything, we will definitely be back!

I highly recommend this place to stay if you are ever in Tulum. The place is like a little hidden paradise. Absolutely stunning. Claudia is the most amazing host ever. So kind and goodheartet. She is full of advice and good recommendations for you. She helped us a lot during our stay and really made us feel like we are home.