Zafiro Can Picafort

3* rooms Outdated Broken bed Outdoor facilities were brilliant Location was poor

Dirty outdated rooms Broken bed in 2 rooms

so handy that there’s a shop on site, the staff that were working in the shop were so friendly. it was my partners birthday while we were there, they dropped a bottle of champagne to the room which was really nice of them.

not great choice of food or drinks. ended up going down town to eat everyday. we went to the bar in the evening for the entertainment that starts at 9, sat down at a table, they have table numbers at each table but there was a child after gathering all the table numbers and putting them at our table. a member of staff came to us to take our order and he gave out about all the numbers being at our table, I told him it was like that when we sat down and he didn’t believe me. he continued to give out and be rude. this particular member of staff had a plaster across his nose. we had to check out a few days earlier and we informed reception of that. on check out the receptionist was extremely rude, never dealt with this guy before they are usually all chit chat ask how was your stay etc this man just have is the total we owed and that was it, he didn’t have a great manner. rooms were very loud aswell you can hear a chair move from the rooms around you, ants all over the floors. outdoor pool was freezing so we went to the indoor pool which was warm, went to the indoor pool the day after and it was freezing.

The kids facilities were amazing pool/park/ little rides / footy pitch! The shows could be better for children with better songs IE baby shark or something but it was still fun. They are on the later side though. Izzy the Koala bar was a huge hit! Beds really comfortable Nice handy kitchen (we stayed self catering and was fine for what we needed) Staff really helpful with allergies when we paid for the b Buffett

Food in the hotel wasn’t that great but a big selection. The timings aren’t that great for kids could be worth binging the timings forward an hour or even 30 mins 6pm is a little late for toddlers for an even meal. Not enough desert options for dairy allergy just mango sorbet or fruit. Kids pool was cold especially with some of it being covered would be much better if this was heated. We still had a little play in it though and it was fine :)

Breakfast was ok. We didnt eat meat or chicken so there is no alternative like seafoods on offer. Something like fish fingers for breakfast will be nice! It will be perfect if the hotel have a fixed schedule shuttle vans to the beach especially for elderly people and also families with kids.

There we some discrepancies during our booking where the room that we booked through booking.com did not get transmitted properly to the hotel. However, booking.com customer service attended to the issue efficiently and it gets resolved on the second day of our stay.

The accommodation, food and the swimming pools

Evening entertainment

Rooms are well equipped with small fridge and two oven stoves. Enough space for family 2+2. Swimming pool is good for small kids. Nice fitness center. Very friendly and helpful stuff. Outdoor playground for small kids. Big parking lot. Comfortable bad.

The hotel and the rooms are quite old. That's ok but stuff like tv should already be replaced (we had like 10+ years old tv in the room). Internet was absolutely disappointing. 1-2Mbs in the evening. No way to work or even watch Netflix. Some of my devices couldn't even connect to wifi. In the bathroom it smells not so nice, like old water outlet. There should be like a small drier for towels. At this time of year they don't dry out just by hanging them at the balcony and changing is possible every 2nd day. Water in the pool was surprisingly colder than in the sea. Tennis court in poor shape (net)

location and facilities

room wasn’t cleaned on many days, only twice on whole stay

it was a great experience very good for families