Thomas' Retreat Bukit Lawang

We highly recommend this place if you are looking for a good quality room, excellent food, 5* service and a great jungle trekk adventure. Special mention to Thomas, the owner, a truely interesting and sincere person who does everything in his possible to make his customers feel at ease and that they enjoy every bit of their stay. ( We stayed 8 days instead of 5 originally ) Really worth having a couple of chats with him and we will definitely miss them for a while. We personally had a amazing experience for the jungle trekk 3D2N with our guides Chandra and Mister Arnold, with who we shared a lot about Indonesian culture and our cultures. They were very experienced guides and did all their possible to make us feel safe in the jungle and joyful at every moment during the 3 days ( the food was also divine in the jungle ). Whilst a lot of the trekking companies/tours are ran by foreigners, these guys are local, genuine and really support the local community , so we found on our side that it was important to choose them for our entire stay in Bukit Lawang. Overall, this place is a little paradise bubble in Sumatra that we will remember for always and definitely miss but we will 100% come back some day. Manon & Flavien

exceeded our expectations greatly, amazing accomodation, delicious food and the friendliest staff. They made everything a breeze, including seeing the orangatangs ! the only thing is I wish we stayed longer. Matius was extremely w helpful with everything and made our stay very special.

We had the most incredible experience with Thomas and his team! Thomas welcomed us at his resort and explained everything about the trekking. We decided to go on a 2N3D adventure and never regretted it! Our guides Rain and Tondi were great. They had lot of knowledge about the jungle and were always ready to answer ours questions. At midday, they would prepare abundant tropical fruits for us to enjoy and, in the night time, they would organise games to keep us entertained. The food at the camp was delicious and also abundant - we feel like we ate a lot during these days! Back in the village, the accommodation at Thomas' is clean, comfortable and well equipped. We definitely recommend staying there and doing your trekking with Thomas Retreat!

Thomas Retreat is a nice hotel close to all amenities in Bukit Lawang. The staff is friendly and the room is spacious and clean. There is a fan in the room, but it's focussed directly at the bed. Overall a good place to stay.

- Comfy bed with two fans to keep you cool. - Clean bathroom. - Good river view from the balcony upstairs. - Were able to accommodate me last minute and provide a late check in.

- No river view from downstairs. - After checking in at 11pm, the owner tried to call me at 11:30pm to discuss tours. It’s late, not the time. - Checking out, the owner again tried to get me to join their tour and was very sour with me when I again said I already had one booked. Nice initially, but only interested when they think I’ll book a tour. Attitude changed very quickly.

Awesome staff and location. Spend hours talking to Thomas and his staff on the terrace of the restaurant. Just an all around great relaxed atmosphere. I also booked the jungle trekking with Thomas and it was one of the best experiences of my whole life. The tracks are great as they are really small paths and our guide, Ambri, knew so much about the nature and its wildlife. He is a really fun guy who has been doing it for more than 15 years. I think it’s also important to mention that Thomas retreat and jungle tours is a local business which was among the first offering jungle trekking in Bukit Lawang. Now international companies start moving in and compete for the tourist, so with booking through Thomas you support the locals and the local economy as the money stays in the country and doesn’t just get shipped to the big foreign companies. All in all I can only recommend booking with Thomas. And I didn’t even mention the Orang Utans yet, so if you happen to stay at Thomas Retreat, make sure to also book the jungle trekking with him. It‘s simply amazing!

it’s a nice area with a great view

The staff is rude and don’t want to help you. playing loud music until 3 in the morning.

Host and staff were very friendly and helpful. The jungle trek was a fantastic experience with great and knowledgeable guides, lots of good food and a lot of fun. Thanks again for an amazing stay.

We have nothing to complain about.