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9.2 / 10 Guest Rating

Casa Umay

Avenida 5 entre calle 22 y 24, Bacalar, Mexico, Bacalar, mx

Casa Umay - main view

About the Property

Luxurious Accommodation with Access to Public Bath
Casa Umay, located in Bacalar, offers guests a unique experience with its air-conditioned rooms, private bathrooms, and cozy patio.

Garden Oasis with Year-Round Outdoor Pool
Guests can enjoy the serene garden surroundings and take a refreshing dip in the outdoor pool at any time of the year.

Italian Dining Experience and Exciting Tours
Indulge in delectable Italian cuisine at the on-site restaurant or explore the area with various sightseeing tours.

Experience comfort and relaxation at Casa Umay - book now for an unforgettable stay!

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
Massage services

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
King Suite - Photo 5
King Suite - Photo 6
1/6

King Suite

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has air conditioning, a patio and garden views. The unit offers 1 bed.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerAir conditioningToiletPrivate bathroomStovetopBarbecue

King Suite

Non-refundable
Room Only
20% OFF$57.45

$45.96

Includes taxes & fees

Guest Reviews

9.2
Exceptional158 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness7.9
Service10.0
Location9.9
Room Quality8.9
Amenities8.8
Value for Money9.4
Food and Beverage8.8
Overall Experience9.9

Select topics to read reviews

M
MariecaCA
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Good option close to everything"

9.0

The bed was very comfortable, soft bedding. The shower had pressure with plenty of hot water. The hammock area is enjoyable and the fruit trees are gorgeous. The communal kitchen is a nice feature. Close to the center yet very quiet. I slept so well at Casa Umay. Awesome restaurant attached to the small hotel and they offered a welcome drink.

Helpful?
J
JaynegbGB
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Fab"

10.0

We only stayed one night as a stop over at Casa Umay on our way to Belize but it was great. We loved how central it was & close to everything. Santiago met us and was really welcoming and friendly . The room was large, airy and nicely furnished . Bed was super comfy too. There was a shared kitchen which we found really handy for making stuff to take with us the next day. Would def recommend as a great and welcoming stay.

It was all great

Helpful?
J
JuliegbGB
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Exceptional"

10.0
Helpful?
A
AgataplPL
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0
Helpful?
T
ThomasfrFR
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Exceptional"

10.0
Helpful?
S
SofiafrFR
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Tout était parfait le lit est confortable, le logement était propre et super bien placé !"

10.0

Tout était parfait le lit est confortable, le logement était propre et super bien placé !

Helpful?
F
FioriniitIT
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Excellent"

8.0

lo staff

doccia rotta problemi a dormire per gocciolamento acqua

Helpful?
A
AnnikaatAT
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Traumhaftes Erlebnis"

10.0

Die Lage war super! Alles perfekt zu Fuß erreichbar. Wir hatten ein wunderschönes Zimmer, der Vermieter war stets vor Ort und für jede Art von Fragen verfügbar - wir konnten auch Kajaks über ihn buchen. Es war ruhig in der Nacht, wir konnten gut schlafen und die Hängematten vor unserer Tür haben wir auch geliebt zum Entspannen. Es war einfach perfekt

Nichts

Helpful?
P
PaulinefrFR
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Bien manger et bien dormir"

9.0

Tous le monde est adorable ! L’hôtel est très confortable et bien situé ! Le restaurant de l’hôtel est divin.

Il faudrait juste mettre des rideaux opaques

Helpful?
E
EvanlNL
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Exceptional"

9.0

We had an amazing stay at Casa Umay. Santiago and his family were very kind and welcoming. Perfect location, beautiful garden and nice outside kitchen. The beds were amazing! Would totally recommend, we really liked our stay!

Helpful?