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9.2 / 10 Guest Rating

Casa Umay

Avenida 5 entre calle 22 y 24, Bacalar, Mexico, Bacalar, mx

Casa Umay - main view

About the Property

Luxurious Accommodation with Access to Public Bath
Casa Umay, located in Bacalar, offers guests a unique experience with its air-conditioned rooms, private bathrooms, and cozy patio.

Garden Oasis with Year-Round Outdoor Pool
Guests can enjoy the serene garden surroundings and take a refreshing dip in the outdoor pool at any time of the year.

Italian Dining Experience and Exciting Tours
Indulge in delectable Italian cuisine at the on-site restaurant or explore the area with various sightseeing tours.

Experience comfort and relaxation at Casa Umay - book now for an unforgettable stay!

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
Express check-in/check-out
Tour desk
Massage services

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional158 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness7.9
Service10.0
Location9.9
Room Quality8.9
Amenities8.8
Value for Money9.4
Food and Beverage8.8
Overall Experience9.9

Select topics to read reviews

P
PimentelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Oct 25, 2025

"Exceptional"

10.0
Helpful?
A
ArnoudnlNL
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Exceptional"

9.0
Helpful?
O
omerilIL
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Exceptional"

9.0
Helpful?
A
AntongbGB
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Exceptional"

10.0

It was perfect. I won't list all the positives because there are too many.

Just a warning that you will need a lot of mosquito repellent.

Helpful?
J
Jorge Rene MedinamxMX
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

Ubicación

Todo muy bien

Helpful?
A
arnoneitIT
Verified booking
couple
Standard Room
Stayed in Sep 11, 2025

"Buona posizione"

8.0

Struttura minimalista, poco arredamento ma essenziale. Lo staff molto gentile

Helpful?
E
EldarilIL
Verified booking
couple
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0
Helpful?
C
Castillo GutiérrezmxMX
Verified booking
extended_group
Standard Room
Stayed in Sep 9, 2025

"Comodidad, ubicación y excelente trato."

9.0

La ubicación es privilegiada, pues está a media cuadra de la plaza principal La atención del encargado, Santiago, que te hace sentir como amigo de toda la vida y te da los mejores consejos para lugares dónde comer y qué hacer. Te explica todo muy bien y hay una cocina que puedes usar. sin promblemas

Pensé que al reservar por booking era como un tipo hotel, pero veo que es más como un airbnb, pues no hacen las camas del cuarto. Lo que si es que lavan en baño muy satisfactoriamente. Quizá fue error mío no leer bien. Pero no es nada comparado con todo lo bueno que nos dio el lugar.

Helpful?
M
ManuelitIT
Verified booking
couple
Standard Room
Stayed in Sep 5, 2025

"Va bene!"

8.0

Ubicazione centrale. Tranquillo. Pulito. Ambiente carino. Ristoranti a km 0.

In camera non esisteva armadio nonostante le dimensioni lo permettessero.

Helpful?
A
AndreamxMX
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Good"

6.0

El personal muy atento y dispuestos a ayudar

Desafortunadamente cuando nosotros llegamos se fue la luz repetidas veces, el encargado fue muy amable y nos ayudó a tratar de solucionar pero era algo que estaba fuera de sus manos.

Helpful?