Mabel Guesthouse

The privacy .

There was cockroaches

Very disappointed with our stay this weekend. The place looked nothing like the description on Booking.com. The listing mentioned multiple rooms and a microwave in the room, but the room we received was completely different and did not include what was advertised. The WiFi was extremely poor and almost unusable. We asked for assistance but received no proper help or solution. We also had to use a shared kitchen, which was not clean at all. There was no proper cutlery or crockery provided, making the stay even more inconvenient. The accommodation itself was very cold, noisy, and uncomfortable. People were making noise constantly, making it difficult to rest. Hygiene standards were honestly shocking. The room did not feel properly cleaned, and the toilet didn’t even have a toilet seat. I understand that it’s affordable accommodation, but basic cleanliness, honesty in advertising, and comfort should still be expected. Overall, it was a very unpleasant experience. I would definitely never return and would not recommend this place to anyone.

Really disappointed with our recent experience. We had a confirmed and secured booking for our team, and while we were on the way, we ran into an unexpected delay due to a tyre blowout. I kept the accommodation updated throughout, so they were fully aware of the situation and our delayed arrival. Despite this, when the team eventually arrived, their rooms were no longer available. After a long and stressful journey, they were left with no proper solution and ended up all having to share one room. This was extremely inconvenient and not what we had planned for. Communication on our side was clear and consistent, so it’s frustrating that this wasn’t taken into consideration. I hope this can be improved for future guests, as this experience was far from acceptable.

Friendly staff very good in communication

Noise from other guests it's uncontrolled. Cockroaches everywhere