Royal House Wolverhampton - Perfect for Contractors & Large Groups

The location was good, the fact that there was a parking space for the property was great. The size of the property and the facilities that they had within the property were good.

The major problem and what made mine and my families stay bad was the maintenance and the cleanliness of the property. The first thing that we noticed when we got there was a broken wardrobe, with dirty underwear inside. So the property had obviously not been cleaned properly. We informed the host straight away who apologised, but I guess at that point there was not much he could do about it. However, we quickly realised that the wardrobe was just the first of many issues that we had. We noticed staines on the bedcovers, a leak in the ensuite bathroom, with the flooring coming off and stained brown, rusty dish holder, staines on the sofa cover. The staircase and banister needed a new lick of paint. The top of the washing machine was filthy and looked like it had never been cleaned. There was a dishwasher, but no dishwasher tablets. All of this was completely unacceptable and made our stay unpleasant.

Proximity to centre of Wolverhampton

Freezer door cover fell off and ground floor toilet door stuck

Great location for our trip. Couldn't have wanted anything more from a property as it had everything that we needed

There was nothing to dislike about the property

If you want a property that smells of cigarettes, is full of mould and has hosts that lie and then refuse to respond to your messages then this is a perfect property!

The property was very dirty, there was lots of mould in the bathrooms and a leak in the on-suite that had clearly been there a while as the skirting boards were all damaged from it. In the main bathroom one of the taps is corroded and sharp which led to my kid cousin cutting her finger quite badly! The wardrobe door in the twin room was broken and unusable. The bed in the main bedroom was lumpy and uncomfortable. In the kitchen the tea towel was stained and frayed, the pots all had to be washed as they were grimy, some were too dirty to even consider using! The dish drying rack was rusty, the top of the washing machine was filthy, two of the chairs were broken, the net in the kitchen was held on by staples and falling down. In the living room the sofa covers needed washing as they were dirty and there was rubbish and crumbs under the sofas. The property smelt of cigarettes and there were cigarette butts in the garden despite it being a non-smoking property. Spoke to the host who initially agreed to refund some money, told us he spoke to booking to issue the refund but lied. Booking confirmed he did not respond to any of the messages or call! Reported to trading standards. Would share more pictures but booking limits it to 4!

Close to the town centre and well equipped

There is an overall fusty smell, needs a thorough clean. Upstairs bathroom needs a lot of work, flooring, side of bath held on with sticky tape. Beds are uncomfortable. It does not look like the photos!

Neat and clean

Location and environment

Nothing really. If I could give this rating a zero I would.

If i could give this place a zero i would. The house smelled so bad of cigarettes that we never sat in the living room for the whole time we were there. We aired it out and it was still there. 2 of us have several asthma so this was affected by it. Host kept saying the previous people didn't smoke or the cleaner but he was in France so I don't know how he'd know that. The curtain pole broke off the second it was touched and hit my friend on the head, cutting her. The house was not cleaned. There were spiders and webs everywhere. The bathrooms looked like they were from a derelict building. The grout was black, the floor lining was coming up, the bath tub was taped up, the floor lining had brown marks and water marks throughout. The pits and pans were filthy we never used so we went and bought our own. It was disgusting. The curtains for the kitchen were just a mesh piece stapled to the wall. It was so disappointing. The mattresses are probably 20 years old. You can feel every spring. The wardrobes are broken. It was disgusting.