Host & Stay - Willow Cottage

lovely cosy well appointed cottage very close to town centre

constant emails from the management company saying what we could or couldn’t do reminding us twice we couldn’t check in til 4 and we had to check out at 10 am - felt like harassment and the request for a large sum of money up front to cover “damage” I thought was out of order nearly as much as the rental cost we chose to pay instead a one off cost for insurance but soured the trip really as this wasn’t clear on booking. the shower temperature was difficult to control and the bathroom smelled of sewer, the curtains covered the radiators so blocked heat coming out. it is a lovely cottage but the above spoilt it

location good

parking was terrible also got woken up at 5.15 by next door going to work and a smell of drains

Loved; the cosy decor, the lovely garden with patio doors to the kitchen, the log burner, the fact that it was dog friendly, the proximity to the town centre via a flat pavement - easily accessible for a pushchair and person with reduced mobility, the WiFi, having Netflix, having both a shower and a bath, the Nespresso machine.

Really minor point but the bedroom and bathroom door latches are really stiff and difficult to operate.

Great location with everything you need to make it a comfortable stay

all very nice - loved the fire ( we took logs). comfy beds and comfy settee and chairs ( good quality)

shower in bathroom substandard. the control didn’t work - couldn’t turn it off. small cubicle with nowhere to put anything. too small to bend down. A shelf in bathroom to put stuff would be very handy.