Host & Stay - Rock Cottage

Very comfortable place to stay. Great location. Easy self check in. Spotlessly clean.

We really enjoyed our stay at rock Cottage. The property has actually been updated so it looks much better than the photos currently advertising it. It was very spacious and very well located. It was very clean and comfortable. It had all the facilities needed for cooking etc. There was a full guide in the property that helped with any queries, but the hosts were available to call if needed.

It wasn't exactly a huge problem but parking is a bit of an issue if you want your car to be near the property. It's on the front street and as stated in the advert it's on a first come basis. We managed to get parked further up the road then didn't worry about the car for the duration of our stay. The cobbled paths leading up to the property were quite steep and became quite slippy when it rained so take care when it's wet.

Not happy with stay, There was no coffee no sugar no salt even. All container was that clean as brand new, after getting in room we nedd a cup of coffee and we were struggling to get a shop to buy coffee and sugar

No facility bunk bed was broken we slept on floor with my kids two night.

The location. Central to town/the harbour and shops and dog friendly beach. The property is dog friendly and we felt very comfortable.

In the living room there is a reclining sofa which when I moved the foot rest part up, there were some dried chips (not ours) and a lot of dust underneath. There was also an issue with the heating; we couldn’t get it switched off so the first night was really uncomfortable, having the windows open was noisy so not much sleep. We reported it to home & stay agents who said they would contact the owner. We didn’t hear anything back. After the 2nd morning, the hot water went off. After calling the agents, this was fixed promptly. The outside entrance to the property could be a bit more welcoming, the door frame is dirty looking and the ground covered with leaves/foliage.

Location

Not clean, very dirty throughout. Loud banging noises from pipes, blood stains on the floor, broken tiles on the bathroom floor, outside light doesn't work, nettles out the front, which I had to cut back with scissors. The shower head bracket is broken. Basin sink is blocked. Bathroom mirror light doesn't work. Bunk beds are unsafe. Needs to be advertised as property is above a laundrette unless you want to be woken up at 5am. No wifi is absolutely shocking and will not be returning.

The location over the esk estuary. It was quiet. Other than the laundry underneath opening very early

Climbing steep very bumpy ramp.with luggage. Having no toilet tissue on arrival normally 1 to use when get there. Only cleaning product in house 2 ins of washing up liquid. Very few pieces of cutlery. 1 set of towels all week.

The location was really good, with a lovely view over the harbour

The additional non-refundable damage surcharge only mentioned the week before our visit. The tv did not work, the only advice offered was to turn the tv off and back on (didn't work). Wifi also did not work. The bracket for the shower head was broken which had been pointed out by a number of previous visitors but no steps taken to fix it. The bunk beds were loose and very rocky. The facilities on booking.com specified a hairdryer, there wasn't one. The contact telephone if there was an issue just went to voicemail. Cleaning was questionable, generally not bad in visible spaces but half drunk bottle of water found under the bed

Location and spaciousness

No wifi, not enough lamps. Water pressure was too high and shower holder had broke….good property but could do with some updates!!!