Host & Stay - Threadneedle Cottage

location was fantastic

there was a leak that was not fixed damp walls and floor we had to leave early for health reasons...still waiting for a reply will hopefully receive a refund.

the location was lovely and you could see that the property had real potential to be a lovely stay.

most of the crockery had chips in which for a company is easily fixable, same goes for the stain on almost every piece of furniture, it had random nails sticking out of the wall behind the dining table, the bins had nothing in the to stop your rubbish going on the floor, furniture was chipping away, falling apart even and when you sat on the couch you pretty much went straight though it.

This property is disgusting for cleanliness. Not vacummed, a dirty cloth was used to wipe the hob, tap and worktops. My wife placed clothes on the coat hagers then when taken off to wear they were full of white dust!!!!! Absolutely never again. We went home a day early it was a disappointing stay....never again!!!!! We contacted Host and Stay at 4.55pm our first night but no reply, they eventually returned our call at 8.22pm asking if they could send a cleaner which we refused as we go to bed at 9pm, if they would even arrive the same night. Absolutely never going to use Host & Stay ever again. The insurance they charge is a con, bedroom carpet was burnt by an iron previously and hasn't been renewed.

See above

Great location, nice cottage but needs some tlc

The mattresses where absolutely shocking need replacing ASAP, the shower heads where mouldy especially the top floor one, my son refused to shower in it, it was clean ish but found the kitchen cupboards with stains down them, crumbs on the work tops which I cleaned, and dust on light fittings, lamps etc, also looks like renovation work is been carried out with half jobs finished and not cleaned after, white plaster on first set of stairs all the way up, also the cleaning stuff, vac etc just chucked under the stairs in full view, Could do with a curtain or something. It's a beauitful place and I'm sure once all is corrected it will be a lovely cottage.

Location was fantastic everywhere on door step. Log fire was great for cold night and a really nice aspect.

Furniture tired and need up dating beds really uncomfortable.

The location

The property did not look like the photos. The beds were not very comfortable. There was no hand rail for the stairs. There was visible junk. Decorating started but not finished.

great location, quirky little cottage, clean and tidy

stairs were fairly dangerous with hardly any hand rails, anyone with mobility issues would really struggle with them. The mattresses were shocking!!! well overdue replacement. fixtures and fittings were worn and tired.

Location brilliant

Dirty sofas,uncomfortable beds ,cooking pans unhygienic scratched nonstick coating and dusty.

The communication with Charlie was excellent. The property was very quirky / cosy and well equipped.

We had ongoing problems with the wifi - all 4 of us. FB pictures not loading and the Alexa we brought was really intermittent which spoiled our music options. Clearly there was work underway to wall panelling, bannisters and damp areas which was a bit of a negative yet we understand it was needed. Honestly the 2 settees, were quite grubby and could do with cleaning / replacing.

I liked location central to everything ,colour scheme and pictures nice for holiday cottage

I didn't like walking in to see clutter,Henry hoover and cleaning stuff dumped under stairwell.Dirty throw blankets over settee,beds.Very dusty,sink stained,mouldy tiles in shower,no hand rail on stairs dangerous walking up and down especially carrying wknd bag.signal was bad and couldn't get t.v to work well as had 2 boxes,sky and other.Carpets in bedroom was stained and cottage smelt of dogs.Decorating was in progress cladding on walls but wasn't nice to be seeing unfinished.No mattress or pillow protectors just a mattress topper because springy mattress.Such a shame as photos when booking it looked really nice but paying £258.40 for 2 days then after booking another £25 for insurance it was expensive and could have got something much better value and special. I couldn't download all photos to show how bad it was.