Waterloo House Derry City Centre Townhouse

Location good, although parking tricky

Lack of pillows (1 each & very flat), mattress on double bed poor with springs poking through, towels basic. Generally grubby & needs a deep clean, oven dirty. Mop bucket with dirty water left in kitchen. Back door bolt jammed- unable to open - reported to owner as safety risk if fire. Empty ugly drink fridges in lounge- smelly. Generally needs some TLC

Location of the property to all amenities

The property could do with a good deep clean. Previous guests must have cooked fish! Place stank. Plus a bucket of dirty water and threadbare mop left in the kitchen. Fridges in living area don't work and they smell too. Bathroom needs a complete overhaul

Great location nice property.

3rd time staying here, perfect location for what we needed, granted we didn't spend that much time in the house but was the perfect base for getting our heads down. Looking forward to our next stay, thank you Darren and Tara.

Very close to everything you need no need for taxi or transport anywhere

Property was perfect

The location was absolutely perfect, beds were comfortable and it was really good value.

N/A

Very close to pubs, restaurants, shops

Great location but the property description is not accurate. There is no garden, see attached photo, and there is only on street parking. There is a shower with a toilet and another bathroom with only a toilet so the location has 1 1/2 baths. Towels have seen better years and the house wasn’t clean; broken glass, bottle cap and dirt in the living room corners. Not quite sure why there is non-working frig in the living room. We tried to turn on the heating but it never turned so we used the electric fireplace for heating the living room. I’ve can sleep anywhere but the double bed was the worst; not much comfort but plenty of springs and flat pillows.

Location is ideal. Good space in rooms. Accessible.

Wasn’t very clean. WiFi didn’t work until our last night of the stay. No floor brush. Difficulty turning on appliances, eg TV. Very unconfortable sofa. Generally a lot of improvements needed, full refurbishment