Woodlands Cottage - Rural Retreat - Near York

Woodlands Cottage is a lovely big house, situated in an ideal location for York. It had a very big garden, which the dogs loved.

Unfortunately the Cottage needed a really good clean. The floor was filthy, there was cobwebs everywhere and the bathrooms upstairs needed a good scrub. There were 7 Adults, 2 one year olds and 3 dogs staying and we found the dishwasher didn’t clean properly either! And we only got left one tee towel. The garden was huge, but could have done with a mow too. We didn’t get enough towels, tee towels or cutlery either but to be fair once we reported this, we were quick to receive more.

The location is excellent. A great common across the from the house for dog walking (on a lead due to wildlife). Barn owls hunt silently in the field behind the house at dusk. The location is great.

When finding this property on my phone, the reviews are presented in a way that only shows positive aspects of the property. However, when you dig deeper and read the expanded reviews you will see that there is a persistent issue with cleaning of the house. We stayed over easter weekend and when we arrived the house was filthy and over the weekend we just kept finding more and more issues. Absolutely thick with dust, an Xmas tree in the kitchen suggested we were the first guests of the year and probably the first people to set foot in the house since then as the place hadn't seen a cleaner in months! The same issues as many other guests and looking back I can see that their cleaners have been having issues since 2023! If you are prepared to clean the place top to bottom when you arrive then you may well enjoy your stay. I won't give the place a 1 out of 10 and claim there's nothing positive about the house, it is spacious and well located but sadly, poorly managed.

We loved the layout of the property & it was very well equipped. The perfect family home A safe enclosed garden & the perfect location for us. Quiet & plenty of parking.

We loved everything!

I liked the fact that there were kitchen untensils available , the space, the layout of the rooms!The surroundings are quit and peaceful! Great xxxxxx:)

We are very dissatisfied with the cleaner's work ,the bed linen was not changed:( There are cobwebs in the rooms ,the dust has not been swept ,behind the bedside cabinets has not been cleaned- one of our guest had asthma and she had an attack :( We tried to contact the help center, but no one responded to our call:(:(:(

The location was beautiful although a little further away from the wedding venue than we thought. The house was well equipped and suited our needs.

We had difficulty connecting to the wifi but overall we were happy. A little more milk, sugar etc would have been helpful as we were in and out of the property, possibly a small welcome pack

Location was excellent House was comfortable and homely Great garden Lots of parking Loads of room Comfy beds

Nope very happy and would recommend for a group stay

Spacious

It was filthy. There were cobwebs and dead critters everywhere. It had clearly not been cleaned for ages. Broken glass in the patio door. Cigarette ends outside the back door