Host & Stay - Spring Cottage

The location and overall facilities of the property.

The rain shower head is too large for the shower cubicle. Have to squeeze into the corner of the shower to wash hair or have to turn the shower off. The small shower head is grimy and needs replacing for health reasons, the shower tiles need the grout and silicone cleaning / replacing where not clean or have black mold. Received an email for option of an early check in time, which was not honoured by Host & Stay even though email accepting my request for a specific time had been had been received. Turned up to find property not clean, then told by their customer service it was our fault for turning up early even though they had accepted the time.

Location is great, very near to shops, bars and restaurants. Cottage was very comfortable with 2 large bedrooms and good sized kitchen and lounge area. There is parking space at the rear of the property.

Bathroom smells of mould as the extractor is not powerful enough. Cooker hob, oven and toaster took an age to heat up so cooking wasn't really viable. The shower is difficult to operate and did not get hot, only achieved lukewarm with water on full blast. Cobwebs on stairs and in bathroom, everywhere needs a dust, but otherwise was clean.

Location excellent. Parking a necessity so close to the town centre. Nice enclosed garden for the dog.

Parking to the front of the property a shambles. Another side table in the lounge would be useful. Having the parking space at the back and the keypad at the front door doesn't make sense to me.

Super cosy, clean and comfortable. Walking distance to shops, restaurants and arcades etc

All good, would benefit from a washing machine and somewhere to hang washing to dry.

The location is superb and we were very glad to have parking . The cottage was very nicely finished and very clean. The shower was superb. It’s literally a five minute walk into town , but it was lovely and peaceful where we were. The outdoor area is very nice - a little sun trap!

Very minor - only one hand towel for 4 people for 4 days - I would have happily bought my own had I known. Also , no tea towel. I did email host and stay but have received no reply . Also a bit of an eggy smell with the drains, but no drama !

The Property was lovely had everything you needed and more . Lovely feeling place

Garden was great but could do with a quick Tiddy up .

The location was excellent, the facilities and proximity of parking were great very comfortable cottage would book again.

The instructions for heating were not clear, although this shouldn’t have been needed in June but the bathroom was very cold. It took some trial and error to get the towel rail heated which then seemed to reduce the hot water. Difficulty finding the parking space as the directions were inaccurate. if we had been told it was left out of the street and at the rear of the cottage we’d have had no problem These are minor things which didn’t spoil our overall enjoyment of the property.

It was cosy with a lovely outdoor space and private parking . Walking distance into town and facilities.

The bathroom was really cold even in June and really needs an electric towel heater so towels will be dry to use.