3 Bedroom Lakeview Lodge - Ensuite & Balcony Deck

It was in a quiet area of the site lovely views of the lake

There was no working vacuum and no mop. I bought a mop as the lodge is in a wooded area so the floor was to clean constantly. The vacuum did not work so had to borrow a vacuum to hoover up

The lodge was absolutely filthy. I would never stay there again and I don't advise you to as well. The first night we barely had any sleep because the sheets were clearly not changed and extremely filthy. And I mean covered in period stains and dirt filthy. We also got 4 towels for 6 people. When I messaged the manager (because he wouldn't pick up), he was incredibly rude and kept insisting there are enough towels, not even acknowledging the disgusting state of the beds. When he sent the cleaners we were asked to vacate for 15 minutes in a storm. When we returned, only two of the rooms had the bedsheets changed and the pillowcases were still the same. At least we got towels I guess. The filth doesn't end there too. I've been to many pet friendly places and they never stank of dog pee like this place. There was a doggy blanked with vomit on it IN the wardrobe! The entire room stank from it. In the end, we were 15 minutes late to check out purely because we lost track of time cleaning up and checking everything. A nice 'can you please vacate' would have been enough. Instead, the two cleaning ladies shouted at us that they don't have all day to wait for us and treated us terribly. Then they proceeded to just walk around calmly, didn't seem to be in a rush one bit. Overall just terrible experience. We've never been treated this rudely and unprofessionally anywhere else and I've had many good reviews from holiday parks that were happy with how we treat the place.

Feedback given via booking.com to the lodge owner for info: Carpets It appeared that the carpets had recently been cleaned as they were wet when we arrived. All the windows were open in an attempt to allow them to dry, but they didn’t dry out in the entire (curtailed) time we were there. The smell of damp was all pervasive and one of our party has asthma which was becoming so bad in the environment, we had to come home early. She spent the last night coughing and getting no sleep and becoming distressed. Smell As well as the smell of damp, there were other odours present. Investigation showed that the dishwater filter was absolutely filthy so our first job was to clean that then rewash all the crockery etc that was left in the dishwasher. This reduced the smell of fish, but didn’t address the damp smell however. In addition there was a slight smell of smoke, particularly in the main bedroom which remained during our visit. Safety The path leading up to the verandah was perilously slippy. Despite us all being incredibly careful, on the second evening my feet flew out from under me and I landed very heavily on my bottom. Luckily nothing was broken (it could so easily have been) but I still have a nagging discomfort. Cleanliness I have mentioned the dishwasher. As well as rewashing a lot of the cutlery and crockery, we cleaned the cutlery tray, wiped down all the surfaces, and cleaned the crumbs etc out of the drawers. The hoover was also full and dusty and dirty. We did not try to clean the hoover. The sealant round the shower in the ensuite was largely impregnated with black mould (and on a separate note, the fan in the ensuite was unbelievably loud so could not be used when anyone in the lodge was trying to sleep) I have pictures of the points I have made above which I can forward to you if required.

Weinig. Niet boeken. Boek maar een ander verblijf op dit park maar niet deze via deze eigenaar.

De wasmachine, stofzuiger, bezem, pit van de kookplaat, prullenbak en tuinset was stuk. De filters van de afzuigkap waren heel erg smerig, na schoonmaken wilde die niet meer terug. De ramen zagen eruit alsof ze al tijden niet meer waren gewassen. Er lag vuilnis rond het chalet. We hebben hierover contact gehad met de eigenaar en die heeft toen haakjes voor de handdoeken opgehangen, en een afzuiger in de badkamer vervangen omdat deze heel veel herrie maakte. Over de hierboven genoemde gebreken zei hij dat het verholpen zou worden en dat er een nieuw tuinset zou komen op zaterdag. De hele zaterdag gewacht maar geen tuinset gezien. Bij navragen werd er gezegd dat we er niet waren toen de bezorger kwam. Toen we zeiden dat we er wel waren werd er gezegd dat de bezorger dan wel zou liegen. Rest van de gebreken is ook niks mee gebeurd. Bij het vertrekken uit het huisje waren wij een half uur later. Hier kreeg ik meteen van de eigenaar bericht over dat de schoonmakers er niet in konden. Alleen hadden wij geen schoonmaker gezien dus ik verwacht dat er ergens een camera hangt. Voor het zwembad en de gym moet je betalen maar dit staat niet duidelijk vermeld.

Location of property was great. Space in the lodge was good too.

First impressions weren’t great. Steps up to the lodge hadn’t been swept and were full of wet leaves , as was the decking. Furniture on the decking wasn’t set out and was randomly scattered all over the front of the lodge with random toys spread out too. We had our 86 year old mum with us who was terrified of slipping on the steps. Lodge wasn’t cleaned properly. All carpets were full of bits and the lounge had popcorn, bits of toys, paper and leaflets under coffee table and sofas - we had a small baby with us . We had luckily taken our own play-mat but after the 7 month old baby pulling popcorn and then a chess piece from under the sofa we had to move them and attempt to vacuum with a Vacuum cleaner that wasn’t fit for purpose. The kitchen floor was very sticky. There were lots of hanging wires at the side of the fireplace which again were a danger to the baby but also looked a mess. Reviews we had read prior to booking had mentioned the decor looking dated but it was also very tired and in need of updating. The sealant around the bottom of the shower in the en suit was mouldy and the bath panel in the main bathroom was held onto the bath via a bath mat hanging over the side of the bath.

Everything, it was beautiful and spacious. The beds were so comfy, and the lodge was amazing. The view from the lodge was stunning it was so clean . If anyone complains there a karen as ypu cannot fault this place .

The only thing is and it's not a dislike more of a safety issue ,the table is on its last legs literally 🤣

The actual house is nice, property and surrounding area is beautiful.

Where to start? We have a very long list of issues. We reached out to the owner twice. He promised to respond, but we never heard from him again. We gave him 2 weeks to contact us before doing this review. Kitchen: -Cooking knives are dull and very difficult to cut with -No steak knives -Water takes a long time to warm up, then suddenly turns cold, making it difficult to hand wash pots and pans -Pots are too small for a family of 6, and there’s only one pan which has a broken/toxic finish -One kitchen drawer is completely broken, a 2nd one fell apart when I tried to open it Dining Room: -House sleeps 6, and we clearly booked for 6 people, but there are only 3 chairs at the dining room table -One chair fell apart when my dad sat on it, and he is not a heavy person! He is 74 years old and ended up on the floor from simply sitting down on a chair -4 out of 6 can lights over the dining table are burned out. -Only 1 kitchen towel, no washcloths, no paper towels -No hot pads to take things out of the oven (and only 1 damp kitchen towel to use instead!) -No trash bags provided Bathrooms: -No toiletries provided (not ideal for international travelers) -No hand towels in the master bathroom, only a couple bath towels -No facial tissues (and not enough toilet paper to use in other rooms as facial tissues) -Only 2 1/2 small rolls of toilet paper for 6 people for 3 nights/4 days, so we ran out -Water pressure is low, and the water fluctuates from very hot to very cold -No hair dryer (rainy weather, and would be easy to provide) Master Bedroom: -Two closet shelves missing, so the closet cannot be fully utilized -Duvet was too small for the bed, making it challenging for us to both stay covered overnight Misc.: -Vacuum doesn’t work. Badly needs cleaned and all the hair cut off the roller -Washing machine doesn’t work!! It sounds like it’s running, you can hear water, but it doesn’t fill with water or run Property desperately needs care. We don't recommend.

Layout of lodge

Outside furniture poor and needs updating

Very nice park and lodgea

Things broken and not cleaned

N/A

Broken furniture,only 2 chairs suitable to sit on for dining plus one broken for for a family of 6,electrical wiring in lounge dangerous drawers in kitchen unusable falling off outside seating unusable,cushions disgustingly filthy mould round base of shower and wallpaper peeling of in master bedroom and to top it all the place was generally dirty and shabby came home early,extremely disappointed