Summerhill Cottage

The location was lovely and the cottage had a very homely feel.

(Maybe missed this in early correspondence) Wasn't aware we wouldn't be able to drink the water at the property. Luckily lots of water provided. But made us anxious to do anything like brushing teeth etc. The heating was programmed to come on in the middle of the night and it was extremely hot. Was cold in the evenings. Maybe check the timings for preset heating which you tell your guests not to touch.

Great location

Grubby

The size of the property and the configuration of the rooms was ideal for our purposes. Views are spectacular. Location is remote (which we liked), and journey time to great local places (Windermere; Kendal; Fell Foot Park; Cartmel; Lake; Etc) was not a problem. Garden is ideal for small children (who loved exploring the house and the garden). The property is quite dated, though we loved this as it brings real character. Overall, this was great value for money. Will definitely consider staying again.

The interior of the property could benefit from a one-off deep clean, as several areas have cobwebs, accumulated dust, etc. Standardised messages prior to arrival and within the property are quite cold and not very friendly/welcoming, though the little contact I had with Aly suggests management is helpful. There's a minor error in the directions (not signed 'Windermere/Kendal' as stated in second paragraph, as should say 'Bowness/Windermere', though anyone using satnav/maps will probably not be following the written directions anyway).

We attended for 3 days and the hot water & central heating system was broken on all 3 days. The promised repair man never came. We got a partial refund from the property owner but we would never stay there again.

Really quaint and homely, great location. Four poster beds were great

Even in daylight certain areas are dark

Cosy and great location. Fireplace is amazing and the beds are comfortable.

The downstairs bathroom is a bit smelly.

Character of the property. Trouble taken to provide basics including laundry powder. Kids enjoyed the cookies

Inadequate lighting. When I sent a request to help with getting tv to work no response has been provided to date. Not clear which box to be used for the recycling. Information folder very out of date with non relevant information

Quaint cottage inline with expectation for the area. Spacious to accommodate 6 of us. Quiet location away from the crowds. Well appointed in terms of dishwashers and washing machines etc

Garden overgrown and could benefit from some TLC. Garden bench table also could be upgraded or fixed. Only 4 wine glasses and no corkscrew! Drip coffee machine was moldy, so maybe an upgraded machine. 65 spoons but only 10 knives and a few more forks.

Beautiful location. Great views. Lovely traditional property. Lots of space. Loved having a real fireplace. Nice outdoor space. Lovely details - the stable door, the spiral staircase, the extra large four-poster bed, the living room layout. Very much enjoyed by all. Thank you.

Worrying confusion over safety of tap water - conflicting info provided. Resolved quickly through messages with the owner & housekeeper but could just have been better communicated in the first place. Also position of third bathroom directly off lounge was not initially clear - seemed a bit curious - but was fine. At least they’ve done something creative with the space - was just a bit of a surprise to discover when we arrived. Maybe you could have a photo showing it’s position moor clearly - presumably some folks would see it as a bonus to be able to watch the TV from the spa bath. Finally, it could have been cleaner. Several cobwebs - even in obvious places like doorways. I know spiders are quick to make webs but several of these were very dusty too and so had clearly been there for sometime. Was also not impressed to find two toothbrushes left in the en-suite and a dark ball of hair (?!) in my bedside table… shame as both of those things left me feeling a bit icky.