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7.8 / 10 Guest Rating

The Haven

main street 75 THE HAVEN, BALLANTRAE ,, Ballantrae, gb

The Haven - main view

About the Property

Charming 3-Star Accommodation
Experience comfort and convenience at The Haven, located just 36 km from Culzean Castle & Country Park.

Tranquil Garden and Modern Amenities
Relax in the garden or on the terrace, enjoy free WiFi, private parking, and even an electric vehicle charging station during your stay.

Cozy Rooms with Thoughtful Touches
Unwind in well-appointed units featuring wardrobes, cozy bed linens, and plush towels for a relaxing retreat.

Book now to secure your stay at The Haven and make the most of your visit to Ballantrae!

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. Managed by a private host

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good76 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

B
BjauAU
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2023

"Amazing location and facilities however a bit uncomfortable from host."

5.0

Great facilities. Amazing bathroom and very new shower.

Host was a little abrupt. Felt like i could easily upset or do wrong by her.

Helpful?
F
FrankusUS
Verified booking
young couple
Standard Room
Stayed in Mar 2, 2023

"Not good"

2.0

The heater quit or was turned off by the owner at 11pm and the room was extremely cold. The owner was late arriving to check us in.

Helpful?
V
ValterantunesptPT
Verified booking
young couple
Standard Room
Stayed in Feb 12, 2023

"Exceptional"

10.0

Everything was perfect. Jeanete is a great host :)

Helpful?
B
BogbGB
Verified booking
review category business travellers
Standard Room
Stayed in Feb 1, 2023

"Very good"

8.0
Helpful?
J
JillusUS
Verified booking
young couple
Standard Room
Stayed in Dec 8, 2022

"Disappointing"

4.0

Left prior to breakfast.

Very cold in our room. Smoke smell.

Helpful?
A
AnonymousgbGB
Verified booking
solo traveller
Standard Room
Stayed in Dec 2, 2022

"just don’t stay if you want your privacy as you will not get that here"

3.0

it was lovely from the out side but that’s all.

the fact the room and bathroom are advertised as private but the woman who runs it comes in and out the room even if your in them and tells you off for using the rooms bed to put stuff on or the other furniture or writes wee notes, the owner will come in the room when you are not in and move your stuff and think you have noticed it’s been moved the rooms are freezing so be prepared to wrap up as the heating will not go on, the rooms are very old fashioned I feel I just walked into my granny room, the bathroom was like walking back to the 60s, and lastly the book out time at 10-10.30 is false as she want you gone after breakfast. I would not recommend anyone to stay in here at all.

Helpful?
G
GreggbGB
Verified booking
solo traveller
Standard Room
Stayed in Nov 4, 2022

"Worst place I have stayed in. Freezing house, especially at night. No TV, poor WiFi"

4.0

Nothing to like, small village, no shops or restaurants.

Travelling through work, unfortunately I was booked for 3 nights. The whole house was freezing and heating was hardly on. I asked the owner to put heating up and the reply was “I can’t afford heating”. I would get woken up at 7:45am by the owner and EXPECTED to be in freezing dining room for breakfast at 8:00. The dining room had no heating source what so ever. This has to be the worst place I have stayed. To make things worse, I was expected to tidy my room and make my own sheets before I left every morning. Bad experience and shocking customer skills. the rooms are outdated as well as the bedsheets. I had to ask for tea bags and milk everyday and no refill was done during the day. Also no TV in the bedroom and the Wi-Fi was really poor.

Helpful?
L
LorigbGB
Verified booking
review category business travellers
Standard Room
Stayed in Oct 26, 2022

"Exceptional"

10.0
Helpful?
K
KeithnzNZ
Verified booking
solo traveller
Standard Room
Stayed in Oct 25, 2022

"Very good"

8.0

Home away from home

Helpful?
E
ElizabethgbGB
Verified booking
young couple
Standard Room
Stayed in Sep 24, 2022

"A lovely overnight stay with excellent breakfast."

10.0

staying for a family wedding and the property was 5 mins walk from the venue Jeanette was very accommodating.

Helpful?