Mojo Lodge Hakuba

The location was ok. The breakfast was good. The lodge has a lot of potential.

Staff and site were pleasant enough. Rooms were very small with lacking storage facilities so living out of a suitcase which causes room space issues. If felt more like a student house than a lodge/hotel set up. Communication could have been better from the team, it did feel we had to work to get information from the staff. Admittedly, the staff were all finishing their season to go home back to Australia so I would say this was the focus during our stay and not necessarily the guest. However, this should not have been the case.

Breakfast and shuttle services were great! The location was good, not far from Happo Kosukai slope. Overall we enjoyed our stay.

Good value for money and in walking distance to restaurants and lifts.

Rooms are quite small but ok given the value proposition. No vibe in the common areas. My watch mysteriously disappeared from my room while I was out skiing. The staff didn’t seem to take it seriously. This brought my rating down from 7 to 4.

Location and value as well as friendliness

Great staff, good breakfast, pretty good location. quiet and friendly. Comfort bed.

Very small bathroom. no room service over the week I was there & no food available other than breakfast.

The location is excellent within Hakuba Village, the place is generally clean, and towels are provided.

The serving speed for breakfast was extremely slow. My friends and I ordered six breakfasts at 7:05. By 7:40, only four dishes were served, and the remaining two didn’t arrive until 8:10, meaning that two people waited for more than an hour to get their breakfast—unbelievable. The breakfast itself was delicious, but such slow service seriously impacted our skiing schedule, which was very disappointing.