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9.3 / 10 Guest Rating

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

428 South Gay Street, Knoxville, us

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel - main view

About the Property

Luxurious Accommodations
Step into a world of luxury at Hotel Cleo, Knoxville Downtown. Our 5-star property offers beautifully appointed non-smoking rooms with top-notch amenities to ensure a comfortable stay.

Convenient Location
Situated just steps away from popular attractions like East Tennessee History Center and Market Square, our hotel provides easy access to the city center and key landmarks.

Exceptional Services
Indulge in impeccable service with our 24-hour front desk and concierge assistance. Enjoy delicious meals at our on-site restaurant, unwind with a drink at the bar, or take advantage of our free WiFi.

Ready to experience the pinnacle of hospitality? Book your stay at Hotel Cleo, Knoxville Downtown, today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Suite with City View - Photo 1
Queen Suite with City View - Photo 2
Queen Suite with City View - Photo 3
Queen Suite with City View - Photo 4
1/4

Queen Suite with City View

The suite has city views.

0
Sleeps 2
Amenities
Toilet

Romantic, Suite, 1 Queen, City View

Non-refundable
Room Only
20% OFF$536.4

$429.12

Includes taxes & fees
Signature King Room with City View - Photo 1
Signature King Room with City View - Photo 2
1/2

Signature King Room with City View

The double room has city views. The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Toilet

Signature, Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$502.78

$402.22

Includes taxes & fees
Executive King Studio with Street View - Photo 1
Executive King Studio with Street View - Photo 2
Executive King Studio with Street View - Photo 3
Executive King Studio with Street View - Photo 4
Executive King Studio with Street View - Photo 5
1/5

Executive King Studio with Street View

The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Toilet

Executive,Gay Street View, Studio, 1 King

Non-refundable
Room Only
20% OFF$469.14

$375.31

Includes taxes & fees

Guest Reviews

9.3
Exceptional82 verified reviews
AI Summary

Guests highly rate the pleasant staff and frequently praise the charming room.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.6
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

A
Anthony
Verified booking
Standard Room
Stayed in Feb 6, 2025

"Exceptional"

10.0

Front desk was extremely helpful and nice. Beautiful rooms and property.

Helpful?
W
William
Verified booking
Standard Room
Stayed in Feb 2, 2025

"Exceptional"

10.0

Amazing boutique hotel

Helpful?
S
SandrausUS
Verified booking
young couple
Standard Room
Stayed in Feb 1, 2025

"Exceptional"

10.0
Helpful?
A
AdrienneusUS
Verified booking
young couple
Standard Room
Stayed in Jan 4, 2025

"Exceptional"

10.0
Helpful?
H
HortonusUS
Verified booking
young couple
Standard Room
Stayed in Jan 2, 2025

"Great place to stay on New Years Eve."

8.0

Beautifully furnished spacious room. Huge bathroom with a big walk in glass shower. Great street view. Located in the heart of downtown. Comfortable large sitting area on each floor. Large flat screen TV.

Breakfast wasnt served on New years day. That was a disappointment. Though we were directed to Frothy Monkey across the Street ( excellent), we were surprised that the staff didnt have a ready list of Breakfast options open on Jan 1. Our shower door leaked a puddle o. The floor. The water reservoir in the coffee maker leaked, so we couldnt use it. The curtains in the bedroom didnt close all of the way. We were woken early by someone shouting. Not sure if was our neighbor or outside.

Helpful?
J
John
Verified booking
partner
Standard Room
Stayed in Dec 29, 2024

"Exceptional"

10.0

Outstanding hotel

Helpful?
S
StephanieusUS
Verified booking
young couple
Standard Room
Stayed in Dec 27, 2024

"Incredible place!"

10.0

This hotel is incredible, very beautiful inside and it was full in small details to make our stay perfect. This place is located in a very walkable area around good restaurants.

I think for a so fancy hotel I don’t understand how no one is including a better toilet paper. It is a ridiculous complain but the quality was pretty poor. Other than this everything was incredible.

Helpful?
C
Cindy
Verified booking
Standard Room
Stayed in Dec 17, 2024

"Exceptional"

10.0

Beautiful hotel

Helpful?
M
Marc
Verified booking
Standard Room
Stayed in Dec 7, 2024

"Exceptional"

10.0

Elegant and quaint

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Nov 20, 2024

"Exceptional"

10.0

Great property. Beautiful romantic room.

Helpful?