Kelleys Island Venture Resort

The property was very nice on the outside, grass, pool, view.

The beds were old, pillows awful, not enough blanket coverings, not enough coffee packs, chairs outside on balcony very dirty.

Beautiful property with a pool. Our room was a suite with a sofa bed in the separate room. Microwave and fridge in room. Just cleaned prior to arrival.

We've been to Kelleys many times, and we've always been interested in staying at the resort. My wife and I decided to stay there for a night to celebrate our anniversary. The staff was friendly and accomodating, and we didn't voice any concerns due to the short nature of our stay, but I will say this. Others have observed a lack of light in the suites, and that still appears to be the case. To make the suites more functional a bathroom should be added to the second floor. There needs to be working fans in the shower area. Cleaning staff covered most of the bases but left debris in some places, didn't clean out the coffee maker or ice bucket, etc. Both the vending machine and ice machine were out of order, but staff accomodated the later with a bag of ice in their freezer. In general some updates would go a long way, which is why I didn't give it five stars but we enjoyed our visit overall.

Clean.

The room was very spacious and slept up to six in real beds. We loved that there was a separate upstairs with two beds, large closet and sitting area. The location was super convenient to both town and the West Bay Inn for sunsets.

Always love staying there. It’s beautiful and clean. You just need staff.

I feel that you should have staff available at the front desk always We had to call several times to a phone number just left at the desk Every time we went into the office for something. We had to extend our stay because we got stuck on the island due to weather. Our keys deactivated and we could not get in our room and nobody was at the front desk. We were finally able to get ahold of someone and get into our room but for the kind of money we paid, you need to have staff.

We loved everything! Very clean & beds were very comfortable!

I wish they had golf cart & bike rentals at the resort, other than that everything was perfect!

Location was nice and the grounds were pretty. Rooms were also a decent size.

Hot tub was dirty and there was a tampon string floating around. Pool was also not up and running/dirty. Hotel staff was clueless and acted dumb whenever concerns were presented. Noticed multiple visitors also having the same complaints and complaining to the hotel staff as well. The vending machines and ice machine were broken and extremely run down. I was promised I would be able to speak with a manager multiple times with no follow up on their end. Overall, I do not recommend staying at this hotel.

Clean and quiet, beautiful setting

It was off season so no one was at the property. The sound on the tv didn’t work and I had to stand on a credenza and reach up to the top of the tv, that was mounted high on the wall, unplug the tv and plug it back in to get the sound to work. A little bit dangerous as far as a falling hazard