Hotel Julian

I was told the elevator didn’t work and we have to walk to the sixth floor for our room.

Elevator was broken, ac did not work. Phones to call to staff did not work.

Do not come here. I'm staying here right now, and it's a rat trap. Elevator is out, which made trip to the 7th floor with bags more fun (and every trip out). They said it the elevator would be working shortly, but a day later it isn't. Woke up to make coffee, but there is literally no mug or cup anywhere in the room. I guess it's BYOCup. I tried to call the front desk, but the phone doesn't work / the buttons to call the front desk directly are placebos and don't work. Plastic cup was delivered. Coffee maker doesn't work. Don't come here.

I really wanted to give this hotel a great review because upon check-in I felt surprised that their rating wasn’t higher. The front desk staff who checked me in were helpful and informative, the hotel itself is beautifully designed, and the furnishings are overall in good condition. Sometimes you book a cute place and it looks much crappier than the photos when you arrive — that isn’t the case here. I appreciated that the windows opened, there were lots of outlets and real AC, the hot water never ran out, they provide bathrobes and blankets, and I had the option to cast to the TV from streaming apps on my phone. Overall it was a very comfortable stay. The restaurant/wine bar onsite is also super great.

Upon arrival the front desk staff informed me that housekeeping services were on request only — totally fine as I feel like most hotels operate that way these days. On my fourth morning there, I stopped at the front desk on my way out to request housekeeping that day, but returned in the late evening to discover that no one had come. (I found out later that they want you to request housekeeping by 10am, again totally understandable but I was not informed of this at the time.) I called down to the front desk to report that housekeeping had not come and asked them to please schedule it for the following morning. On my way out the next morning I checked in to make sure they had it scheduled and was again told it would happen. However my husband arrived in the late afternoon and still no one had come, he headed out again shortly after that and asked if they could please get someone in there since we’d now asked three times and were on day six of our stay — but got back later in the evening and STILL nothing. I then sent a message via Booking since we’d now asked four times, and received this message in return, which I can only hope was AI-generated because I can’t imagine a human with a brain thinking this was an acceptable response: “I sincerely apologize for the inconvenience and dissatisfaction you've experienced with housekeeping during your stay. I understand how important it is to have your room cleaned. I have been told by Housekeeping that light housekeeping has been completed. Light housekeeping includes trash being removed, if there are no items on the bed-then bed made up, refill of coffee upon request, and towels removed and refreshed. For more thorough cleaning, we recommend coming down to the front desk and discussing exactly what you would like to have completed for your room. Please note that housekeeping is completed on request and must be requested by 10 am so that we can ensure same day service.

Not a good stay window got broken into and no parking no elavator

The bed was comfortable and location was fabulous. You just need to walk up the hill and you are at Grace Cathedral. It's a steep hill but we did it. There us a fabulous pizza place and deli right next door. We loved this location. There is also a French bakery a couple blocks away. A laundry mat is two businesses down and we used it easily.

Everything is great, even tough there is homeless all around but we loved the hotel and the stay. They need parking for their customers. Parking is hard but wasn’t too bad. The house wine was amazing. Great staff easy access s

Great location, obviously remodeled through the years. It seemed like our room may have been a hallway once, because closet and bathroom doors could have been front doors to other units. Really nice shower, but bathroom was kinda cramped, toilet was too close to shower and didn't have elbow room. NO WORKING ELEVATOR. Staff was told to say it will be fixed tomorrow but that wasn't true. No fridge or microwave. But walkable to several cafes and bars, close to bus stops. Bed and pillows were comfy. Room was large but no dresser or shelves to unpack, just closet rod and two night stands. Only one chair at the small table so we had to eat on the bed, so we used the provided bathrobes as a table cloth because they were too small to wear. Coffee maker was nice, but we had to move it in order to use it. We liked the overhead lighting and the lamps that could swivel. A/C was amazing.

Nice place. Clean. Staff great helpful. Bar in lobby. Breakfast good!

Awesome place!