Korinkyo

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Niente

A gorgeous hotel in lovely Kanazawa, close walking distance to everything we wanted to see (right across from the castle grounds, and very close to bars and restaurants). The private rooftop onsen + sauna was magic on snowy afternoons overlooking the park and city, and were even able to get early checkin so we could be ready for our first afternoon onsen session. Our room (on the second floor, at the back of the building) was huge by any standard, but especially for Japan, quiet and secluded, and so elegant. In-room amenities were excellent, from the complimentary welcome snacks and minibar to the beautiful skincare in the bathroom. Breakfast downstairs was lovely — we usually skip a hotel breakfast unless it’s something special, but we had breakfast both days of our stay since it was so good (the congee and fresh soy milk especially). Overall such a beautiful and calm place, reminding me of K5 in Tokyo (a favourite hotel).

The little amenities, such as tea and snacks in the room and free drinks in the lounge, were much appreciated. Staff were very kind. The Japanese bento box breakfast for New Year's was excellent. The toiletries were very high quality. The coffee cups in the room were exceptionally beautiful, and very expensive - I was worried we would accidentally drop one.

We stayed in a superior room and found it had some design flaws. First, there's no hook or bar for hanging towels in the bathroom. Second, the beds are on a slightly elevated platform. Each person in my family tripped or badly stubbed their toes on this platform multiple times. Third, there's not a good surface on which to place one's open suitcases. You have to use the sofa for this. Fourth, the sofa is uncomfortable. Finally, the room's entryway light is motion activated. When it is not activated, the room is too dark for carrying out tasks that require a moderate amount of light.

Rooms and location are fantastic for visiting Kanazawa

The staff could be more organised, it was not clear who the manager was

Service was exceptional, felt like a really unique experience, they were very accomodating and kind. We enjoyed the sauna/onsen however you have the pay for that seperate to an already very expensive stay. The amenities and drinks/treats included were lovely and the included breakfast was delicious and lovely to experience.

The room was quite cold, of course there was a heater but it was a bit loud to leave on at night time so still chilly. The sensor light that comes on for the entryway is a bit annoying when you need to use the bathroom in the night. The main disappointment is the level of noise we could hear from our neighbours above us. We expected it from the street but the internal noise was a bother but we did use earplugs provided to us. Overall it was a lovely stay but we would only recommend 1 or 2 nights next time. In comparison to the four other 5-star hotels we’ve stayed at in Japan - the service exceeded them all however it wasn’t quite as comfortable.