Canyon Rim at Eagle Crest

The view

The staff was super helpful when my door key stopped working.

The carpets at the entryway could have been vacuumed

The location was beautiful. I was there over night only so I didn't get to use any of the facilities.

The primary bedroom fan and light wouldn't turn off. When I spoke to maintenance in the morning they said it must be the battery. Owner should check batteries before renting.

Beautiful condo with all the amenities!

The beds were comfortable and the apartment we stayed in was spacious and well appointed. The parking was convenient, and the walking trails nearby were great. The swimming pool was fun, and it seemed like there were lots of things to do on site.

There was dirt on the carpet in the closet, and the sink in the downstairs bathroom leaked. I also thought it was pretty low to charge a lot of money for the room and then ask me to bring my linens downstairs and put them in the tub before I left. Or to take out my garbage when there wasn't any clear information about where to put it. When I called the front desk to check out no one answered (at 7am), and when I texted about check out nobody replied until well after the 11am check out time. The hot tubs at the sports facilities were only tepid, not hot. My bathtub was hotter.

Spacious, great views, comfortable beds, excellent amenities, good value, good staff.

Heating wasn't working well so we were freezing in the morning and later at night as the temperature dropped. We attempted to troubleshoot but to no avail.