Japoneza Retreat Centro - Adults Only

The main highlight was the excellent service from the staff, always attentive to our needs

Everything was good

The property is located on a very quiet part of the city of Merida about 1.5 km walk to the downtown center. The room and atmosphere is very calm and relaxing. It makes you lose track of time, just to enjoy yourself.

The best and only place to stay in Merida! The staff is outstanding and we felt like extended family that had arrived to visit their cousins. The common areas are spectacular and filled with pools and trees. The beds are very comfortable and the showers work perfectly with an outdoors setting under the trees or the stars! The breakfasts were first rate and extremely fresh and abundant. We loved this hotel in Merida!

I honestly can’t think of a thing!

The property is so tranquil and feels like a haven from the city’s busyness. The onsen/warm pool is absolutely lovely. They also have the cutest cat family there with adorable little kittens. In regard to staff, everyone we encountered were so attentive and ensured our stay was nothing short of perfect. But the highlight for us was this man who was the evening/night receptionist - he was so wonderful and friendly! He definitely made our day and night every time we saw him; an absolute gem!

Everything was perfect!

Amazing hotel and bath spa. Great selection of massage services and a quiet yoga space. Pools and rooms were beautiful. Staff was very friendly and helpful.

Location is a bit of a walk/short uber to the main square. Nice for quiet from tourists but not in ideal location for easy walking.