The Riviera Maya EDITION at Kanai

Such an amazing experience, beautiful rooms and atmosphere. Every part of the hotel feels masterfully crafted. Was lucky enough to be taken care of by the pool by Ricardo all week, he is the absolute best.

Raphael and Brian made sure our experience amazing during my whole stay at the edition kanai . They constantly ensured sure our food was always fresh from the kitchen and politely checking up on us offering us beverages and authentic Mexican snacks. Further providing options for us to travel for our trip.

I’ve stayed at some of the most famous luxury hotels in the world and none of them came close to the service at The Edition Riviera Maya. The people here truly care. The pool and beach staff went above and beyond every day — explaining drinks, securing the best spots, and treating us with genuine warmth. Even housekeeping was exceptional, cleaning the room thoughtfully while we were still getting ready and always responding quickly whenever we needed anything. On the one occasion something was missed, the Director of Bars personally made it right with a beautiful Chablis — the kind of sincere accountability you rarely see in hospitality anymore. The restaurant Kiis made my girlfriend’s birthday unforgettable — from carrying in hundreds of roses to singing and celebrating with us like family. It was a moment we’ll remember forever. Special thanks to Fernando, Eros, and Jiavani and please extend my appreciation to the Director of Bars as well. The Chablis was perfect. This hotel doesn’t just offer luxury — it offers heart. We will absolutely be back.

We had an amazing experience at the Edition, in large part due to the incredible Edition Team. They were truly top notch and went out of their way to make our stay special. As an example, when it rained one day, they re-arranged a table and chairs to find us space in the So’ol restaurant. Our server Miguel (Tocayo) had great food and drink recommendations and kept us happy while we waited for the rain to subside. This is just one instance of the remarkable dedication and support from the Edition. A beautiful hotel, but an even better staff who will make your experience distinctive and unique

Absolute amazing experience from the time we arrived. I spend about a 100 days a year for the last decade in a hotel and I would have to say this was a top 3 all time experience. Besides the property being beautiful the thoughtfulness of the food and beverage program was honestly top tier. Even when properties boast about their restaurants, they usually fall flat. Complete opposite here! Ki’is the signature restaurant would be a top 10 restaurant in nyc. Believe me I know I dine monthly there. Also an amazing experience from ismial who was a server in the lobby bar and the F&B director Emanuel was somehow everywhere on property making sure guests were attended too (although not necessary since every staff member was top notch) he even sent a dessert to our room when he heard my girlfriend was a dessert fan. Also to note she has a nut allergy and everyone on property relayed the message so when we sat down they already knew and lets us know. Top tier all the way we can’t wait to go back!

The beach set up is wonderful. Paco on the beach was outstanding. He is absolutely exceptional. Every day set up our chairs and made sure our every need was met.

The staff at the beach were absolutely excellent. Paco, Ramon, and the team always went above and beyond and met all of our needs. They were so nice and made our stay 10 times better.

Dined at Sool on our first night. After a long travel day it was the right call. The staff curated the perfect meal and were a real pleasure to speak with and ask questions about the restaurant and property in general. Highly recommend!

We stayed here for my baby moon! It was really lovely, great food and chill atmosphere. On the Kanai resort complex there are other resorts you can eat at too.

Our family dined at So’ol Beach Club for dinner. We really enjoyed our time, especially because of Marco, our server. He was wonderful and very accommodating to our big, loud family! He was the best part of the night; we really loved his service, attention, and kindness. We would absolutely come back if we had him as our server again!