Otro Oaxaca, a Member of Design Hotels

The Location is the unbeatable. This is what you pay for. Everything was also very clean.

The toilet has no ventilation and and the door leaves a lot of space to the bedroom. The shower does also not have ventilation which leads to a moist and uncomfortable smell in room 13. You can open a window, but for the price it feels uncomfortable. The breakfast for $350 USD a night was disappointing. There is a very small selection of things and everything costs extra. A coffee Americano is not included, a bacon on the chilaquiles is extra and it doesn’t feel inviting to breakfast. The quality of the food - knowing Mexican food - tasted boring and without taste. Also the staff in the kitchen seems annoyed. Even though the waitresses care, they are overwhelmed with the work. We ordered two green tea and got one tea and one coffee, and there was only 4 people at that time in the restaurant including us. There is a good potential, but staff seems annoyed by tourists and overwhelmed with tasks. For that amount per night you clearly pay for location - typical boutique hotel on their way.

Ausblick von der Dachterrasse

Mini-Zimmer, Einrichtung im Youth-hostel Stil, extrem hellhörig (sowohl vom Treppenhaus, als auch von der Toilette, die im Zimmer hinter Holzverschlag versteckt ist). Toilette mit Abluft zum Zimmer.

スタッフの方々の対応が良かった。 大きなお風呂を貸切で利用出来る スパはかなりおすすめです。

Location is great and staff are friendly

The rooms were a bit small so its just enough for 1 or 2 people with a bit of space for bags

Staff was nice.

Property is not well maintained, the rooms lack comfort and convenience at the bare minimum. Bathroom has a smell even the odor spreads in the room. We had booked 2 rooms, both had same issues. Food is less than basic, breakfast is not recommended. Overall the staff is nice and tries to be helpful but unfortunately the property lacks everything, and is overrated in my opinion.

The architecture, the decor details, the cenote

Very MINIMAL breakfast. There was 1 girl at the reception with a funny name that was not particularly welcoming.

Otro is absolutely the hotel to stay when in Oaxaca. The architecture is incredible, the rooms are beautifully designed, there are interesting angles everywhere and the pool is a great plus. This hotel even has its own man built cenote. Will definitely stay here again when in Oaxaca.

As in all hotels of Grupo Habita, the breakfast buffet is minimal. Staff at the reception is 50-50 , you can either get very lucky or not at all.

Amazing view, nice breakfast, friendly staff.

I booked Saturday and Sunday nights and was mostly looking for somewhere with a pool I could relax and read a book and have a cocktail. Unfortunately on both late afternoon and evenings the pool was closed for a wedding party, which was pretty noisy. I did go in the pool once in the daytime but there is no shade so the best time to go up there is the late afternoon and evening (when it was closed for a private party). I don’t think it’s fair to take away the main attraction from a customer to hire the venue out for private parties and I would haveg stayed somewhere else if I’d known.