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9.6 / 10 Guest Rating

Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, mx

Cristalino Lagoon Front Hotel, Restaurant & Spa - main view

About the Property

Luxurious Accommodation
Experience opulent rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for breathtaking views.

Relaxation and Dining
Indulge in the outdoor swimming pool, garden, and terrace, perfect for unwinding. Treat your taste buds at the on-site restaurant offering delectable dishes.

Convenience at Your Fingertips
Enjoy top-notch services including room service, concierge assistance, and free WiFi. With airport transfers and car rental services available, your stay at Cristalino Lagoon Front Hotel, Restaurant & Spa will be seamless.

Book now to experience the epitome of luxury and relaxation at Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
1/6

Deluxe King Room

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Double room King bed - Deluxe - Partial view

Non-refundable
Room Only
20% OFF$218.6

$174.88

Includes taxes & fees
Deluxe King Size Partial Lagoon View - Photo 1
Deluxe King Size Partial Lagoon View - Photo 2
Deluxe King Size Partial Lagoon View - Photo 3
Deluxe King Size Partial Lagoon View - Photo 4
Deluxe King Size Partial Lagoon View - Photo 5
Deluxe King Size Partial Lagoon View - Photo 6
1/6

Deluxe King Size Partial Lagoon View

1 King Bed484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Partial Lagoon View

Non-refundable
Room Only
20% OFF$198.11

$158.49

Includes taxes & fees
Deluxe Double Partial Lagoon View - Photo 1
Deluxe Double Partial Lagoon View - Photo 2
Deluxe Double Partial Lagoon View - Photo 3
Deluxe Double Partial Lagoon View - Photo 4
1/4

Deluxe Double Partial Lagoon View

2 Double Beds484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

DOUBLE Deluxe Double Partial Lagoon View

Non-refundable
Room Only
20% OFF$335.9

$268.72

Includes taxes & fees

Guest Reviews

9.6
Exceptional227 verified reviews
AI Summary

Guests highly rate the location and frequently praise the view.

Categories

Cleanliness9.9
Service8.9
Location10.0
Room Quality9.9
Amenities9.9
Value for Money9.4
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

I
Isaac
Verified booking
partner
Standard Room
Stayed in Aug 7, 2025

"Excellent"

8.0

Vine con mi novia y nos gustó mucho la habitación; espaciosa y limpia, y el restaurante; platillos deliciosos y creativos, además de que el personal es muy amable. Es un hotel perfecto para estancias cortas.

Helpful?
S
Sidney Stephany Altamirano
Verified booking
partner
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Es un gran lugar, la atención es increíble, el personal de 10 mut detallista, el lugar es increíble!!!!!!! LO MEGA RECOMIENDO

Helpful?
J
Jonathan
Verified booking
partner
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Has to be the friendliest staff

Helpful?
S
Sergio
Verified booking
Standard Room
Stayed in Jul 29, 2025

"Exceptional"

10.0

Super bonito la vista al la Laguna y muy tranquilo

Helpful?
L
Lizbeth
Verified booking
family
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

Está muy moderno, bonito, limpio el Muelle la vista. Solo son muy estrictos con la hora de salida . El café de la habitación debería ser de grano y gratis

Helpful?
V
Victoria
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Un fin de semana inolvidable "

10.0

El lugar es espectacular. Fuimos dos noches y realmente superó nuestras expectativas . El hotel es nuevo. La habitación estuvo muy bien. Pero lo mejor de todo es el emplazamiento sobre la laguna . Lo disfrutamos muchísimo. El restaurante, su chef Antonio y los chicos de servicio muy atentos y con calidez humana destacable. Gracias ❤️

Helpful?
A
Andre
Verified booking
partner
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

What wonderful and pleasant location. Directly on the Lagoon and right next to Cenote Esmeralda. Restaurant serves excellent food and tasty drinks. Our room was wonderful. It was cleaned daily and turn down service was included. The staff greets you with genuine hospitality and are extremely helpful. The Centro (town) is only 1.6 miles away.

Helpful?
D
Diego Sebastián
Verified booking
partner
Standard Room
Stayed in Jun 27, 2025

"Exceptional"

10.0

Excelente lugar y servicio. 100% recomendado.

Helpful?
M
Maria Teresa
Verified booking
family
Standard Room
Stayed in Jun 24, 2025

"Exceptional"

10.0

Lo que no me gustó fue el abuso del restaurante! Si pedías jugo te llenaban de hielo el vaso y tq quedaba un trago. Pedimos piñas coladas y no traían alcohol y nos las cobraron como si si tuvieran!

Helpful?
L
Lorena
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Excellent"

8.0

Todo excelente. Lugar muy lindo y limpio. El personal siper amable. Muchos detalles y amenidades

Helpful?
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