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9.6 / 10 Guest Rating

Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, mx

Cristalino Lagoon Front Hotel, Restaurant & Spa - main view

About the Property

Luxurious Accommodation
Experience opulent rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for breathtaking views.

Relaxation and Dining
Indulge in the outdoor swimming pool, garden, and terrace, perfect for unwinding. Treat your taste buds at the on-site restaurant offering delectable dishes.

Convenience at Your Fingertips
Enjoy top-notch services including room service, concierge assistance, and free WiFi. With airport transfers and car rental services available, your stay at Cristalino Lagoon Front Hotel, Restaurant & Spa will be seamless.

Book now to experience the epitome of luxury and relaxation at Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
1/6

Deluxe King Room

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Double room King bed - Deluxe - Partial view

Non-refundable
Room Only
20% OFF$218.6

$174.88

Includes taxes & fees
Deluxe King Size Partial Lagoon View - Photo 1
Deluxe King Size Partial Lagoon View - Photo 2
Deluxe King Size Partial Lagoon View - Photo 3
Deluxe King Size Partial Lagoon View - Photo 4
Deluxe King Size Partial Lagoon View - Photo 5
Deluxe King Size Partial Lagoon View - Photo 6
1/6

Deluxe King Size Partial Lagoon View

1 King Bed484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Partial Lagoon View

Non-refundable
Room Only
20% OFF$197.71

$158.17

Includes taxes & fees
Deluxe Double Partial Lagoon View - Photo 1
Deluxe Double Partial Lagoon View - Photo 2
Deluxe Double Partial Lagoon View - Photo 3
Deluxe Double Partial Lagoon View - Photo 4
1/4

Deluxe Double Partial Lagoon View

2 Double Beds484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe Double Partial Lagoon View

Non-refundable
Room Only
20% OFF$197.71

$158.17

Includes taxes & fees
Deluxe King Size Front Lagoon View - Photo 1
Deluxe King Size Front Lagoon View - Photo 2
Deluxe King Size Front Lagoon View - Photo 3
Deluxe King Size Front Lagoon View - Photo 4
Deluxe King Size Front Lagoon View - Photo 5
Deluxe King Size Front Lagoon View - Photo 6
1/6

Deluxe King Size Front Lagoon View

1 King Bed484-sq-foot room with lagoon views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Lagoon Front View

Non-refundable
Room Only
20% OFF$265.4

$212.32

Includes taxes & fees

Guest Reviews

9.6
Exceptional227 verified reviews
AI Summary

Guests highly rate the location and frequently praise the view.

Categories

Cleanliness9.9
Service8.9
Location10.0
Room Quality9.9
Amenities9.9
Value for Money9.4
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

A
Agustin
Verified booking
partner
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Loved everything from clean to updated, with unbelievable views of the lagoon, the staff is just amazing, their restaurant has a very delicious fresh great section of food and drinks. Cristalino will definitely return with joy knowing the paradise and peace you have to offer.

Helpful?
P
PatriciaesES
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Muy agradable"

10.0

La ubicación, la paz que transmite el lugar. La comodidad del alojamiento y el trato del personal.

Todo me gustó.

Helpful?
C
chiaraitIT
Verified booking
couple
Standard Room
Stayed in Aug 20, 2025

"Laguna spettacolare"

10.0

Location stupenda con il miglior affaccio sulla laguna. Pontile e lettini spettacolari. Ristorante buono con prezzi più alti ma con materie prime di qualità.

Nulla aggiungerei solo delle docce sul pontile ma non ho commenti negativi

Helpful?
M
MartinaitIT
Verified booking
couple
Standard Room
Stayed in Aug 19, 2025

"Una bellissima oasi di pace"

9.0

Posizione sulla laguna, arredamento e grandezza camere, disponibilità dello staff, lettini sul porticciolo

Lentezza nel servire i pasti (anche semplici) al ristorante.

Helpful?
J
Jorge Omar
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Excelente opción "

10.0

Es un excelente hotel Tiene acceso privado a parte de la laguna de espectacular color turquesa y se mantiene del mismo nivel por más de 300m A la izquierda un cenote de 80m de profundidad

Helpful?
Y
Yemi
Verified booking
partner
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Incredible location and very well thought through design.

Helpful?
J
jose salim
Verified booking
family
Standard Room
Stayed in Aug 11, 2025

"Good"

2.0

Tengan cuidado con este hotel. Terrible experiencia con el trato en este Hotel ya que con engaños nos robaron el dinero pagado por la estancia. Mi error, no haber leído la letra chiquita y llegue con un bebe de 1 año. Tenia reservadas dos habitaciones, en cuanto vieron al bebe, inició el mal trato, cortantes me dijeron que no aceptaban niños y que pidiera mi reembolso a Expedia, me retiraron el agua que me habían dado y me urgieron a irme. Tramite mi reembolso con Expedia y el hotel se negó a hacer la devolución de los 2,331.88 USD que pagué. No me regresaron un solo dólar, se robaron todo mi dinero.

Helpful?
I
isabellefrFR
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

9.0

Vue époustouflante sur le lagon Chambres immenses très confortables avec lit King size Personnel adorable

Prix du restaurant sont élevés pour le Mexique Mais la vue sur le lagon est à couper le souffle

Helpful?
R
Reyna Rebeca
Verified booking
Standard Room
Stayed in Aug 9, 2025

"La Mejor estancia de nuestra experiencia en Bacala"

10.0

Nuestro 30 aniversario. Solo el piso de la ducha se vuelve resbaloso , sugiero poner una agarredera dentro de ducha para seguridad del huésped, sin importar edad. Todo lo demás maravilloso.

Helpful?
B
BenjaminfrFR
Verified booking
extended_group
Standard Room
Stayed in Aug 8, 2025

"Exceptional"

10.0
Helpful?
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